Windows 10 Bluetooth Capability Gone (OS Build 1056.36), how can I get it back?

chiques

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Jan 4, 2015
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Windows 10 Bluetooth Capability Gone (OS Build 1056.36)

Hello Community,
I have an Acer Aspire laptop that used to have Bluetooth on it. I just recently noticed that all evidence of Bluetooth has disappeared from the OS. The Bluetooth module that I am using is:

? Bluetooth 4.0 + HS, the two drivers listed on the support portal for my model number are an Atheros Wifi/BT combo and a Broadcom. I can?t tell since there since the OS doesn?t see it.

First thing I tried is to download and install both drivers from the manufacture?s site (Acer Support). Both installers did not detect the BT module being present and ended prematurely.

I?m lost at this point. Any suggestions are greatly appreciated.
 

chiques

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Jan 4, 2015
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Re: Windows 10 Bluetooth Capability Gone (OS Build 1056.36)

I fixed it.

I went to Acer's support site for my model number and installed the latest BIOS version. I rebooted and the tray icon loaded and Windows 10 Settings detected in all the correct ways.
 

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