Windows Central Question
I got a notification on my laptop about a new windows 10 download. This download was 100 percent free and gave me the unfortunate thought to download it. Obviously this was a scam and it ruined my laptop completely. This completely shut my computer down, no access to the store, and finally went black. I eventually had to send it in for repair but I lost everything. Photos, games, and even windows 7 itself. The person who fixed it was able to get rid of the virus but installed windows 10 instead of 7. I have been looking for tons of answers from setting it back to the factory settings or not. I really miss windows 7 and will no longer fall for the horrible scams of a hacker, however, the damage was done. I just need to know if there is anyway to recover it or if I need to purchase a disk. My computer is an Acer and I really love it. I don't want to deal with the Windows 10 anymore and need help!