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Windows 10 - Not able to sign in with microsoft account


New member
Dec 27, 2012
Hey Guys,

Need a help.

I recently installed windows 10 preview. I was on Windows 7 and the same account was carried over to windows 10. now when i try "Sign in with a microsoft account intead" it shows the following error.


Can figure out whats the problem.

Scott Bradley

New member
May 1, 2014
Can you sign in using the old windows 7 credentials?

I am thinking you just need to associate the user account with your Windows account. Try creating a brand new admin user profile and follow the steps using the windows account credentials.