[Windows 10 x64 Annivesary Update] Black lock screen

[Windows Central Question]

Hi,

I have the lock screen set to 'Windows Spotlight'. When locking the computer it just shows a black lock screen with time and date in the lower left corner. No picture. First when I press the keyboard or my mouse, I get the logon screen with a picture from Windows Spotlight behind it. Is this a bug or a feature of the annivesary update? With Windows 10 1511 I had the spotlight image both on the lock screen and on the logon screen.

Best regards
TGMadsen

 

[Chintan Gohel]

re:

I have just noticed, that if I reboot my computer, I get the spotlight image both on the lock and on the logon screen after reboot, but after logging in to Windows and later locking the computer with the win key + L, the lock screen is black and it stays black until next reboot (I use the win key + L a lot during a work day).

I have the same issue hence the reason i asked to check if it works on restart - which it does

There's a solution posted above, try it out and get back to us to see if that works :smile:

 

[TGMadsen]

re:

I you mean that the “Animate windows when minimizing and maximizing” should be a solution then no. It has nothing to do with the lock screen issue. As I wrote earlier, this option is already enabled in my case.

 

[Chintan Gohel]

re:

I you mean that the “Animate windows when minimizing and maximizing” should be a solution then no. It has nothing to do with the lock screen issue. As I wrote earlier, this option is already enabled in my case.

Ah, sorry, hadn't read that part. I just updated my pc and I think the issue went away. I'm on 14393.82

 

[HuskerAlpha]

re:

This is what I tried -

Disable "Animate windows when minimizing and maximizing" -> Apply Changes -> Re-enable "Animate windows when minimizing and maximizing" and apply changes again.

That seemed to work for me. Hope that helps!

 

[Chintan Gohel]

re:

This is what I tried -

Disable "Animate windows when minimizing and maximizing" -> Apply Changes -> Re-enable "Animate windows when minimizing and maximizing" and apply changes again.

That seemed to work for me. Hope that helps!

that was also suggested but it doesn't seem to work all the time

 

[The K-os]

re:


I checked ALL of the boxes (manually had to check those 2 boxes as well) and everything works fine now.

 

[TGMadsen]

re:

Strange. I too had the 'Save taskbar thumbnail previews' and 'Show shadows under mouse pointer' disabled (not disabled by me though). After enabling those two, I have background image on the lock screen instead of just a black lock screen. Great and thanks!

Regards
TGMadsen

 

[TGMadsen]

re:

No harm done and thanks for your reply, Chintan!

Regards

 

[TGMadsen]

re:

Strange. I too had the 'Save taskbar thumbnail previews' and 'Show shadows under mouse pointer' disabled (not disabled by me though). After enabling those two, I have background image on the lock screen instead of just a black lock screen. Great and thanks!

Regards
TGMadsen

Alas it keeps changing my settings after a reboot, although 'Custom'settings for visual effects is chosen.

 

[Chintan Gohel]

re:

No harm done and thanks for your reply, Chintan!

Regards

Alas it keeps changing my settings after a reboot, although 'Custom'settings for visual effects is chosen.

I'll need to try this myself when I get home

 

[htdw3]

re:

Sounds like your system files are corrupt try running

"DISM.exe /Online /Cleanup-image /Restorehealth"

from an elevated command prompt if you get an error try again.

Not positive but I think dism pauses when the system is locked so I usually avoid that.

 

[alphapanda]

re:

In case the problem is not solved:
1. Choose the picture you want as "Picture"

2. Choose "Slideshow" and choose a folder

3. the screen should be displaying your picture instead of the folder's slideshow.

I don't know how it works or if it even works on your computer, but try it anyways. Also don't know if the folder must contain the same picture you wanted to display.

 

[Trogdor the Burninator]

re:

I also had the problem and tried everything in the thread and none worked. However the comment saying ease of access helped me find my own solution, hope it works for you.

settings --> ease of access --> other options(left bar) --> turn off *Show Windows background*

this worked for both windows spotlight and an image of my choosing. I hope it helps.

 

[DrKajun]

re:

Fix: Black/Blank Login screen
1. Go to Settings and select Update & security > Windows Defender.
2. Under Exclusions, select Add an exclusion.
3. Under Files and Folders Select the Add button "Exclude File".
4. Navigate to the file "C:\WINDOWS\Temp\SRPlog.txt" and select "Exclude this file" Button.
5. Done.

Registry Techie Stuff:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\Exclusions\Paths"
Name: "C:\WINDOWS\Temp\SRPlog.txt"
Type: REG_DWORD
Data: "0"