Windows Central Apps Problem

[Henry Linc]

Why Windows Central Apps keep freezing all the time? every 5-10 second the app become unresponsive... There this one notification, said that someone replied on my comment, and when I tap on it, it open the Windows Central, directly to the article that the person reply my comment, and it stuck there with blank black page. I'm seriously really frustrating with this Windows Central App... and I can't even find what the person just replied. If I post something on forum, like this one... I had to scroll down to find my question too see if someone has answered it yet. Why there are no notification center like YouTube or Facebook... I think I just gonna use this app for reading news, but still makes me frustrating with the apps keeps freezing every 5-10 seconds. I already report about this at Feedback Hub like a few months ago, but useless... and UI, it may be similar with the one I found on Groove Music. But I've been using this app for like 3-4 months, but still until now I'm trying to understand the UI. I don't know why.

 

[Josiah23]

What device are you using and does a reboot and/or reinstalling the Windows Central app fix any of the problems?

I have noticed that the notifications for the WC app has been iffy for a while, some say it works and others can't get it to work. Try reinstalling the app and see if anything works out for you.

I'll pass this on to the others to step in and help you out a bit more, since you've been having trouble with the app for a while now.

 

[pkcable]

I'm with Josiah, we need to know what phone you are using in order to help. I'm not 100% sure if there is an issue with the app or if it's your phone AND the app, AND we can solve it. Have you tried restarting your phone? You are not talking Android right? IF you are then clearing the app cache under settings might help.

 

[Henry Linc]

I'm using Lumia 950 and Acer Aspire R7. both Windows Central apps on them have same problem. I already tried reinstall the apps but still same. Doesn't make any change.

 

[Henry Linc]

This section also has problem. the refresh button sometimes doesn't work. And when I comment to one of the forum post, it won't display my comment. I had to go to other post, and go back the post that I just comment to view it. But sometimes that doesn't work. I had to close the app and open it again.

 

[Josiah23]

This section also has problem. the refresh button sometimes doesn't work. And when I comment to one of the forum post, it won't display my comment. I had to go to other post, and go back the post that I just comment to view it. But sometimes that doesn't work. I had to close the app and open it again.

Now that's a bit odd if you ask me...

It's almost as if your devices aren't working with the app the way it's suppose to work.

Others apps (to my knowledge) has been working just fine on their L 950's, so I'm not understanding why it wouldn't work with yours.

I would say try using the browser version (Chrome, Edge, FF, etc...) of the forums on one of your devices and see if you have any problems there.

 

[Henry Linc]

Originally posted by pkcable
I'm with Josiah, we need to know what phone you are using in order to help. I'm not 100% sure if there is an issue with the app or if it's your phone AND the app, AND we can solve it. Have you tried restarting your phone? You are not talking Android right? IF you are then clearing the app cache under settings might help.

so many soft reset, I even had to hard reset once. but still same.

 

[Henry Linc]

Originally posted by Josiah23

Originally Posted by Henry Linc
This section also has problem. the refresh button sometimes doesn't work. And when I comment to one of the forum post, it won't display my comment. I had to go to other post, and go back the post that I just comment to view it. But sometimes that doesn't work. I had to close the app and open it again.

Now that's a bit odd if you ask me...

It's almost as if your devices aren't working with the app the way it's suppose to work.

Others apps (to my knowledge) has been working just fine on their L 950's, so I'm not understanding why it wouldn't work with yours.

I would say try using the browser version (Chrome, Edge, FF, etc...) of the forums on one of your devices and see if you have any problems there.

Of course the web version are better... But I don't really like it because I often visit the forum section... And of course I don't want to open edge just to visit the Windows Central in my phone (I can do that on my notebook, but not on my phone.)

 

[pkcable]

Probably a bug with the app, hopefully they are working on a fix.