W
Windows Central Question
Windows displays in Win7. Can't access any files
I have installed the required driver in Win7 system. The OS display the device, but when I open a window to browse the files on the phone, the window is blank. I have tried a laptop with Win 8.1 to access the phone. The access phone loads and says my phone has problem and needs restart. I duly restart and enter security code. It still stays the phone has problem. I have soft reset phone, no change.
Ideas?
I have installed the required driver in Win7 system. The OS display the device, but when I open a window to browse the files on the phone, the window is blank. I have tried a laptop with Win 8.1 to access the phone. The access phone loads and says my phone has problem and needs restart. I duly restart and enter security code. It still stays the phone has problem. I have soft reset phone, no change.
Ideas?