Howdy - Is anyone else running into an error with the Idol 4s phone saying 'Windows Hello isn't available on this device' when trying to setup the fingerprint sensor?
I briefly saw this error on my first unit, which I exchanged due to an SD card dismount issue. However, it then changed status after a few seconds and I was able to register my fingerprints.
Fast forward a week or so and I'm just now trying to setup Windows Hello in the same manner on the new unit and it doesn't appear to be recognizing the fingerprint sensor. I really don't wanna have to return this phone again, so I'm hoping there's an easy solution here.
I briefly saw this error on my first unit, which I exchanged due to an SD card dismount issue. However, it then changed status after a few seconds and I was able to register my fingerprints.
Fast forward a week or so and I'm just now trying to setup Windows Hello in the same manner on the new unit and it doesn't appear to be recognizing the fingerprint sensor. I really don't wanna have to return this phone again, so I'm hoping there's an easy solution here.