Won't let me install WP10

[ajswimba]

Ok so I have a Lumia 635 and I downloaded the insider program app to get WP10 early. I keep trying to get preview builds but I get a pop up that says I have network/date and time issues. I have tried many different wifi networks and checked my home network but still I get that pop up. I don't know what it means by check your date and time settings. Please help.

 

[Zachary Boddy]

I don't understand why people refuse to drop the "Windows Phone." It's Windows 10 Mobile, sorry to burst your bubble.
Anyways, go to Settings and scroll until you see date+time (I believe that's what it's called) and just make sure everything is perfect and even just change it then change it back, then do a soft reset of your phone, and try again.

 

[ajswimba]

Unfortunately that didn't work I even did the soft reset

 

[Zachary Boddy]

Hm, have you actually registered your Microsoft Account into the Windows Insider program? The Microsoft Account signed into your Windows Phone of course. I forgot to mention, this is essential, and has to be done in a browser. If you have registered your Microsoft Account already then:
Uninstall the Windows Insider application and just make sure once again by going through your Settings that nothing is out of place. Reinstall the Windows Insider application (you might think of removing your battery, sitting still for ten minutes, then reinserting your battery and booting back up...couldn't hurt, you know?) and go through the process again.

 

[ajswimba]

Ok thanks I'll try it

 

[Zachary Boddy]

Ok thanks I'll try it

Let me know if it works. We may be able to try a few other tricks (I'll need to think of the tricks first though haha).

 

[ajswimba]

There must be something really wrong with my phone. Even removing the battery for 10 minutes didn't work

 

[ajswimba]

I am willing to reset my phone if necessary. I have nothing of value except contacts

 

[Zachary Boddy]

You never specified if you're certain you registered as a Windows Insider with your Microsoft Account. Also, make sure you're running the latest version of the operating system you're able to.

 

[Zachary Boddy]

I'd rather avoid a hard reset if we can find another way, but we can certainly try it if nothing else works.

 

[ajswimba]

Thanks for helping me so much I appreciate it

 

[ajswimba]

I am a member of the insider program. Yes

 

[ajswimba]

Anything else?

 

[Zachary Boddy]

If your phone is also up to date, we may have to consider a clean install.

 

[MacNeel]

I did the same upgrade yesterday, I am having the same issues

 

[ajswimba]

According to settings my phone's settings my software is up to date

 

[ajswimba]

I wonder if its a problem with the update.

 

[ajswimba]

Anyone know any other possible fixes?

 

[ajswimba]

Anyone there?

 

[ajswimba]

How would we do a clean install?