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WP10 Not Able to Complete Reset? (not rollback, hard reset)


New member
Jan 22, 2015
So, I tried resetting my WP10 phone (I didn't want to rollback to WP8.1 so I just reset) because it was being unreponsive and my lock button wasn't working, so I did and everything was going along just fine, I restored everything, but then i came upon the restored accounts page. It said it restored my gmail account, but I manually have to go to the Emails_Accounts setting to fix them. Just fine, right? So I was ready to go to the next page but when I tapped next, nothing happened, I'm stuck there. Pressing everything else seems to work, and it seems to show that I've tapped it. What's wrong?