• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

WP10 Not Able to Complete Reset? (not rollback, hard reset)

Kendog38

New member
Jan 22, 2015
7
0
0
So, I tried resetting my WP10 phone (I didn't want to rollback to WP8.1 so I just reset) because it was being unreponsive and my lock button wasn't working, so I did and everything was going along just fine, I restored everything, but then i came upon the restored accounts page. It said it restored my gmail account, but I manually have to go to the Emails_Accounts setting to fix them. Just fine, right? So I was ready to go to the next page but when I tapped next, nothing happened, I'm stuck there. Pressing everything else seems to work, and it seems to show that I've tapped it. What's wrong?