WP8 Find My Phone won't turn on?

[M_Lyons10]

Hi everyone, I did a search but nothing I try gets Find My Phone Turned on, so I wanted to ask on here.

I am able to go in to Find My Phone and turn it on, but when I back out it says that it's Off? Testing to see if I could find my phone on the website shows that it is not reporting it's location...

It's a new Lumia 928. Has anyone else experienced this or know how I could fix it? It's really driving me nuts and is affecting two 928's that I just bought (I haven't checked the 822 but will).

Any thoughts on this one? It doesn't make sense to me.

Thanks Again,

 

[theefman]

On the 920 it does the same thing but is detected on the website so it seems like a Nokia bug. Try giving your phone some time to show up on the site and make sure you have a good internet connection.

 

[Corepc]

I had this same problem with 521 the other day,

Make sure Cellular Data is turned on,

Does the settings screen look like these

Settings Screen show it off

Find My Phone Screen show it on


============

After receiving a firmware update for my 521 that seemed to have corrected the problem..

 

[M_Lyons10]

Yep, that's exactly what my screens look like too... I have given it all weekend, but none of the phones show on the website yet... I hope this can get fixed... :/

 

[ajua]

I think you have to connect the phone to a computer and give it a name in Windows Phone app (Win8) or Windows Phone for Desktop app. After that, go to your account on windowsphone.com and see f you can track your phone.

That setting in the phone should update after you do this.

 

[Squatting Hen]

It is a problem that some of us have and we have not found a way to fix it. I have had a few updates and it has not corrected itself.

http://forums.windowscentral.com/windows-phone-8/224864-find-my-phone-bug.html#post1966448

 

[theefman]

Strange thing, I had the issue on my Rogers 920 and the screens looked like the pictures above, now after flashing the Rogers 1314 ROM to see if it would fix my random rebooting (it didnt) I have a different style of Find my phone where you have 2 checkboxes to select push notifications and saving the phone's location. Same phone, same ROM as before I flashed but different settings.

 

[Vishwa Weerasooriya]

In my case, I could turn it on, But when I log into the website & Find my phone page, It doesn't show any options, like Ring, erase or anything.. Have you got through this?