1. zack251's Avatar
    I was playing Candy Crush and then suddenly the phone's sound not coming out from the speaker. I tried to switch off and on again but still no sound. Can't play any sound or music either. Please help.
    01-10-2015 11:40 AM
  2. xandros9's Avatar
    The phone doesn't think there's headphones connected right?

    (push a volume button, it shouldn't say headphones up top)
    Laura Knotek likes this.
    01-10-2015 06:28 PM
  3. zack251's Avatar
    Must be some bugs because the phone returns to normal after half an hour later. The bugs are either in Windows Phone software or Candy Crush. I can replicate the problem when I load Candy Crush. It is not because of headphone.
    01-10-2015 10:59 PM
  4. anon(5340442)'s Avatar
    This has happened to me several times at random...like now, I was watching a video on YouTube and the sound just cut out.
    03-01-2015 02:15 AM
  5. LegoTortoise's Avatar
    My 830 has just started doing this today - I realised when my alarm failed to wake me up as there was no sound!
    Has there been any fixes discovered? I've checked the suggestion regarding headphones, and I don't have Candy Crush, it seems to have happened overnight as it worked last night and then not this morning
    11-06-2015 10:23 AM
  6. v535's Avatar
    Its a bug in gadgets app, open it and connect your accessory and disconnect and hopefully your issue will be fixed.
    02-23-2016 11:47 AM

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