No sound coming from Lumia 830

[zack251]

I was playing Candy Crush and then suddenly the phone's sound not coming out from the speaker. I tried to switch off and on again but still no sound. Can't play any sound or music either. Please help.

 

[xandros9]

The phone doesn't think there's headphones connected right?

(push a volume button, it shouldn't say headphones up top)

 

[zack251]

Must be some bugs because the phone returns to normal after half an hour later. The bugs are either in Windows Phone software or Candy Crush. I can replicate the problem when I load Candy Crush. It is not because of headphone.

 

[anon(5340442)]

This has happened to me several times at random...like now, I was watching a video on YouTube and the sound just cut out.

 

[LegoTortoise]

My 830 has just started doing this today - I realised when my alarm failed to wake me up as there was no sound!
Has there been any fixes discovered? I've checked the suggestion regarding headphones, and I don't have Candy Crush, it seems to have happened overnight as it worked last night and then not this morning

 

[v535]

Its a bug in gadgets app, open it and connect your accessory and disconnect and hopefully your issue will be fixed.