1. kwartey's Avatar
    Has anyone noticed the issue with the TrueCaller app. Its been crashing for me since 10136 update. Am now on the 10149 update and the problem still persists.
    06-26-2015 07:47 AM
  2. dandrayan's Avatar
    Same here. If you go to Settings > System > Phone > Choose Apps there is a selector for Caller ID apps and Truecaller isn't listed there, so I'm guessing that the API for it has changed and the app needs to be updated to work with Windows 10.
    06-26-2015 06:02 PM
  3. svknet's Avatar
    I have Truecaller installed on my Lumia 830 (running latest W10M RS1 update) for many days. Earlier I could enter number and search for name (in India).
    But nowadays when I searched for any number, I get result as "Name available". I thought may be numbers which I am searching have removed their details from Truecaller database or information is available on request (I am not sure how to send request).
    Later I tried to search same 3-4 numbers on Truecaller's Android app, and surprise! search results displayed names of all numbers which were displayed only as "Name available" by Windows App.
    Any idea why could there be difference in behavior of these apps on Windows and Android.
    08-25-2016 03:20 AM
  4. areithropos's Avatar
    In Germany I do not have any problems with TrueCaller. It is installed, working and selectable to show who is calling.
    08-25-2016 04:54 AM
  5. nicktramontin's Avatar
    I think in the latest insider preview build of Windows 10 Mobile the API has changed which stops Truecaller from functioning. I no longer see Truecaller as an app to select for blocking calls or for caller ID, loading Truecaller app works and shows recent calls but there is no automatic caller ID etc.
    10-10-2016 08:48 AM
  6. DreadVenom's Avatar
    Unfortunately this is still the same in the latest build 14946. Shame really as the app works so much better than the built in version.
    10-13-2016 03:53 PM
  7. Mad Cabbie's Avatar
    I keep getting 'an error has occurred'. I click cancel and it works fine. Strange indeed
    10-14-2016 02:29 AM
  8. DreadVenom's Avatar
    But can you integrate into block and filter settings in phone app? For me that's not possible since build 14936
    10-14-2016 02:31 AM
  9. Mad Cabbie's Avatar
    Originally posted by DreadVenom
    But can you integrate into block and filter settings in phone app? For me that's not possible since build 14936
    I've had no issues. It appears in the phone settings.
    10-17-2016 04:00 AM
  10. DreadVenom's Avatar
    Hmmm, strange. It's missing for me and others. Also I have lost the call record function too. Hopefully both will be resolved in next build.
    10-17-2016 06:56 AM
  11. mikeharden's Avatar
    Truecaller not working on latest build as the ability to pick default phone app does not allow Truecaller to be on the list. When you go to "Phone" Settings, scroll down to "Default apps", "Choose apps", under "Calling & Messaging", Block and Filter or None are the only ones listed. It used to have the ability to pick Truecaller. So in other words, true caller can't integrate into the blocking feature.
    10-22-2016 11:43 AM
  12. swanlee's Avatar
    Yea it has been broke for me for a few fast ring builds now. I've submitted feedback to True Caller but have not heard back. Sucks cause it did work great for many years but I've uninstalled it until they fix it.
    10-24-2016 01:18 PM
  13. Mad Cabbie's Avatar
    Originally posted by swanlee
    Yea it has been broke for me for a few fast ring builds now. I've submitted feedback to True Caller but have not heard back. Sucks cause it did work great for many years but I've uninstalled it until they fix it.
    Be interesting if Truecaller get back to you. If they do it will be along the lines of "you are using a pre release OS and as such we cannot guarantee compatibility". Which in essence is correct. They wouldn't have checked compatibility yet. It's a case of suck it and see.
    10-26-2016 11:51 AM
  14. Allen Rhodes's Avatar
    True caller is working on the latest public build. Highly doubt they are going to worry about running on Redstone 2 until it's released.
    10-26-2016 11:58 PM
  15. Mad Cabbie's Avatar
    I'm on 14393.315 and although blocking calls enabled, it still let's them through. The info says spam or blocked an phone still rings!! D'oh
    10-27-2016 05:44 AM
  16. swanlee's Avatar
    True caller is working on the latest public build. Highly doubt they are going to worry about running on Redstone 2 until it's released.
    Well the key is redstone 2 obviously has a different api and Truecaller will need to get this fixed at sometime before the redstone 2 update goes live. It would be good for Truecaller to get this fixed now so when more people update they aren;t left with a broken app.
    10-27-2016 06:00 AM
  17. swanlee's Avatar
    I got a reply from Truecaller, I'll be happy when it works again

    OCT 27, 2016 | 02:34PM CEST
    Kamran replied:
    Hi, Thank you for your mail and feedback. The root cause of this has been identified as a compatibility issue specific to Microsoft insider build version 14936 (and above) and it will be fixed within shortly in one of the upcoming Microsoft insider build updates.

    Best regards,
    Kamran Mamedi @ Truecaller
    10-27-2016 07:50 AM
  18. myoujin's Avatar
    RS 2 955 truecaller still not working?
    10-31-2016 02:27 AM
  19. swanlee's Avatar
    Yep still broke
    10-31-2016 01:22 PM
  20. mikeharden's Avatar
    RS 2 955 truecaller still not working?


    Still not working
    10-31-2016 02:48 PM
  21. swanlee's Avatar
    Truecaller now work with he latest Fast ring release 14959. just installed it and the block feature now works
    11-03-2016 04:06 PM

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