1. bdh1975's Avatar
    Hi!
    I updated my 1520 (ATT) today to the new build, and no apps would open, so i did a hard reset. Since then:
    1) I only get gears going for a minute, progress bar goes about a quarter of the way, then a frown, solid blue screen (no words), then powers down.
    2) Hard reset just continuously reboots after the Nokia logo ((continuous reboot while holding down the Vol Down button after releasing the Power button)
    3) Attempts to get a lightning bolt fail every time, except for once, when it gave me a lightning bolt and a small gear next to it.
    4) Plugging it in via brand new USB does nothing except boot to Nokia logo then the gears and frown, PC does not detect, so neither the old Nokia updater, nor the new Windows tool detect it to take it back to 8.1.
    Ideas anyone? Thought about trying to take it to ATT tomorrow...
    Thanks in advance for any advice! It is much appreciated!
    06-26-2015 08:23 PM
  2. welshdalek's Avatar
    I had the same issue. Finally fixed it by plugging into my pc and using Windows phone recovery tool. Reinstalled new firmware, then back to 8.1, and now finally back on build 10149 which is working flawlessly.
    bdh1975 likes this.
    06-26-2015 08:28 PM
  3. thememonster93's Avatar
    I also had the same issue on the same phone.

    In the windows phone recovery tool click on my phone isn't listed or whatever it says and then soft reset the phone while connected. For me it then found the phone listed as UEFI device or something like that and proceed to recover normally.
    bdh1975 likes this.
    06-26-2015 08:31 PM
  4. bdh1975's Avatar
    Thanks guys for your advice! Regrettably, I have tried this several times and still cannot get the Recovery Tool to do anything after I click on device not detected - it asks if it is Nokia or HTC, then just sits on "Waiting for Connection" despite being connected and trying soft resets.
    06-26-2015 09:02 PM
  5. ncbartschi's Avatar
    This might be related to something I experienced yesterday where a hard reset resulted in continuous looping spinning gear with a frowny face on my HTC One M8. Others have also posted something similar when performing a hard reset, so it seems to be an issue some of us are experiencing.

    Just like you, WPRT wouldn't detect my phone. I had to let the phone reset several times while accessing the bootloader page (It's volume up + down at the HTC screen, not sure what it is for Nokia) before I was able to manually detect it using the tool. Might want to try to give it a go over multiple resets before you catch it at the right time. Make sure you click "I can't detect my phone" over multiple stages.
    bdh1975 likes this.
    06-27-2015 01:00 AM
  6. bdh1975's Avatar
    Good morning! I wondered if trying multiple times in a row would get it done. For whatever reason, my old iPad was the same way - trying several times in a row would reset the ROM and let you restore it with a jailbroken image. Thanks ncbartxchi for the suggestion! Will try now.
    06-27-2015 09:09 AM
  7. amit gatte's Avatar
    Hey guys, I was thinking to install this build on my Lumia 730 and Lumia 520, is this build as stable as using it on daily basis?
    06-27-2015 09:15 AM
  8. michail71's Avatar
    Have the people that experienced this just gotten the problem after upgrading or did it kick in later?
    06-27-2015 09:20 AM
  9. ncbartschi's Avatar
    For me, it was several hours after upgrading. I actually did a successful first hard rest, but it was the second hard reset that bit the dust. Flashed back to 8.1 using the WPRT to install 10149 back on. First hard reset again with 10149 went fine, but I definitely won't try another one. If I have to hard rest, I'll just reflash to 8.1 using the WPRT. I was worried I had bricked my phone when it took a while to actually get the WPRT to detect it.
    06-27-2015 11:12 AM
  10. bdh1975's Avatar
    Well I just followed NCbartchi's advice, and... it worked!!!!! Took a few tries, but am now back on 8.1, with a fully functioning phone! Thanks to all of you who took time to respond!
    Brian
    ncbartschi likes this.
    06-27-2015 11:35 AM
  11. bdh1975's Avatar
    Have the people that experienced this just gotten the problem after upgrading or did it kick in later?
    For me, the upgrade installed fine directly from 10122, but then apps wouldn't open. It was after the first hard reset that it went haywire.
    06-27-2015 12:39 PM
  12. michail71's Avatar
    Interesting, well I won't panic if it happens then. But I've been running fine since the upgrade.
    06-27-2015 09:43 PM
  13. Qtweeder's Avatar
    exactly same with my 1020, first hard reset worked, 2nd when i was going back to 8.1 funked it right up

    For me, it was several hours after upgrading. I actually did a successful first hard rest, but it was the second hard reset that bit the dust. Flashed back to 8.1 using the WPRT to install 10149 back on. First hard reset again with 10149 went fine, but I definitely won't try another one. If I have to hard rest, I'll just reflash to 8.1 using the WPRT. I was worried I had bricked my phone when it took a while to actually get the WPRT to detect it.
    06-28-2015 08:23 AM
  14. Mjr Uve's Avatar
    Yep that the same story I have now with my 735, 2nd hard reset crush syndrome ;)

    I've made HR twice again just now for test and the same thing happened again
    U think that's an issue for 10149 ?
    Last edited by Mjr Uve; 07-09-2015 at 12:22 AM.
    07-08-2015 11:50 PM
  15. zankarkulkarni's Avatar
    have get any results, i had tries 6 times in row.still it was not detected my phone or version
    08-06-2015 01:09 PM
  16. zankarkulkarni's Avatar
    yes, but i have build 10166
    08-06-2015 01:11 PM
  17. zankarkulkarni's Avatar
    pls, let us know the version used for WPRT
    08-06-2015 01:14 PM
  18. Kay Rull's Avatar
    I'm also have a same problem,can you help me?im try to connect to pc..unluckily its fail because my phones always restart and out sad symbol and right now idont know what I should do..as my phones very important...I hope you can help me.
    09-10-2015 11:18 AM

Similar Threads

  1. Cannot get fast downloads on wireless network
    By CaptainLumia in forum Microsoft Lumia 640 XL
    Replies: 4
    Last Post: 07-03-2015, 02:01 PM
  2. Can I get Windows 10 mobile on a GSM network?
    By Windows Central Question in forum Windows 10 Mobile Insider Preview
    Replies: 6
    Last Post: 06-27-2015, 03:13 PM
  3. No Jump on Demand love for WP...
    By zhris in forum Carrier Discussion Lounge
    Replies: 1
    Last Post: 06-27-2015, 01:16 PM
  4. Apps saying i have to pay again in W10 10149?
    By Lumious in forum Windows 10 Mobile Insider Preview
    Replies: 5
    Last Post: 06-27-2015, 09:05 AM
  5. Scaling on large devices
    By mase123987 in forum Nokia Lumia 1520
    Replies: 0
    Last Post: 06-26-2015, 08:01 PM
LINK TO POST COPIED TO CLIPBOARD