1. fjordstrom's Avatar
    Hello everyone!

    The current build and the one before it are really great. I only have one problem: when I record a video, there's no sound. I already tried resetting en reinstalling from 8.1, but I still have the problem (don't have it in 8.1).

    Does anyone else have this problem?
    I have a Lumia 930.
    Leowestby and Arno Lanjouw like this.
    10-30-2015 09:25 AM
  2. HXD's Avatar
    I have sound in my 920. I heard people complain about this too. Maybe it's device related.
    fjordstrom likes this.
    10-30-2015 11:26 AM
  3. HXD's Avatar
    Btw, you might wanna look into your Microphone settings in Settings -> Privacy.
    fjordstrom likes this.
    10-30-2015 12:02 PM
  4. Leowestby's Avatar
    I have a 930 and exactly the same problem. I also can't train Cortana.
    fjordstrom likes this.
    10-30-2015 05:05 PM
  5. anon(3463402)'s Avatar
    Audio OK on L640.
    10-30-2015 06:34 PM
  6. Arno Lanjouw's Avatar
    Same problem here
    12-03-2015 04:53 AM
  7. win974's Avatar
    Same issue on my 930. But if i downgrade to 8.1 sound come back.
    12-22-2015 10:43 PM
  8. mjnash's Avatar
    I've just loaded 10586.36 and I too get no sound on video recording. I went into security, microphone, and the camera is not listed. I was thinking of uninstalling camera and re-installing from the store? any other ideas?
    12-23-2015 02:18 AM
  9. danielgr's Avatar
    Same problem, and already in Build 10586.122
    Otherwise this build is the first one where everything in the phone seems to work right, except for this non negligible problem.

    Also checked it out, and the Camera is indeed not listed among the apps that can use the Microphone... so it seems this is clearly a software problem... Guess that's one of the reasons Microsoft has still to ship W10 to W8 devices... imagine telling the masses : "Sorry but W10 does not support recording audio with your Lumia device" ...
    03-04-2016 10:58 AM
  10. Maurizio Troso's Avatar
    I have sound in my 520. Same as all builds. My only complaint is older app updates gave me video stabilization, even if my phone doesn't support it, and was great :(
    03-04-2016 11:10 AM
  11. huayna51's Avatar
    SOLVED
    There are TWO different controls for Audio one for calls, audio messages and ONE for MEDIA and APPS. You have to adjust the Media one for videos.
    Press the top button on the right side and touch the little arrow on the screen and you will see the two controls
    11-26-2017 01:04 PM
  12. Yilia Yang's Avatar
    I met the same situation as well. At that moment, I was urgent to make a recording for sharing with my friends. Hence, I turn to screen capture with audio. It has access to both Windows and Mac OS.
    It can record video with audio in perfect synchronization. Any unwanted audio can be removed as well if you want.
    From my own experience, I got that it is necessary to equip our operating system with a decent recorder.
    03-14-2018 05:08 AM

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