1. Pouknouki's Avatar
    Hi everyone
    So I just installed Windows 10 mobile on my 1320, and it worked pretty bad. So I hard reset it, and now it's perfect. Only problem : my SMS aren't restored from the cloud. Or at least, they were restored but not all : it stopped at the end of 2013. So now my question is : how can I fix this ? I know they are backed up since I already did a reset and I got them back so they are here, they just won't come.
    With Windows 8, I could go to Parameters > Account > long touch on my account > Sync and it would continue to gather the messages, but I can't do it with Windows 10. What can I do ?
    Thank you
    02-04-2016 11:58 AM
  2. Vladimir Ka's Avatar
    I had that issue, but it kinda resolved itself.
    Did you make sure your SIM is plugged when you were doing hard reset?

    If you do the reset, connect your MS account and any other "contacts" accounts and leave it to Sync. Messages were stuck at 2012 for a while, but after I rebooted and left it for the night, they all loaded.
    Also, make sure you have good cell connection throughout the whole process. Dont go in the basement in the middle of the sync, I think thats what stopped by sync from going thru right away..
    02-04-2016 12:05 PM
  3. Pouknouki's Avatar
    Well the SIM wasn't in when I reset it if i remember correctly.
    I guess I'll just wait more and leave it on WiFi for the night.
    02-04-2016 01:30 PM
  4. Pouknouki's Avatar
    I just changed the settings of my MS account and it seems to get new messages. I'll just leave it working like this, I hope it will work.
    02-04-2016 01:34 PM

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