05-17-2016 08:06 AM
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  1. anon(3463402)'s Avatar
    I'm on tmobile with 640. Should I do that? I does this interfere with me getting any firmware??

    My real question is is there any difference
    You'll get new firmware once it's available.
    Currently there is no updated firmware for W10M.

    For the software part you are completely safe to install one available to Insiders. To stop receiving insider builds switch to Production ring in the Insider app.
    03-19-2016 05:34 PM
  2. lpj_640's Avatar
    Tweeted my network operator to see if they had any info on release dates (assuming they were testing it). They said they have no information yet and I should contact Microsoft to find out when it is being made available?

    Posted via the Windows Central App for Android
    03-21-2016 04:52 AM
  3. Florin_Anghel's Avatar
    The carrier has to allow this update. How can you blame MS for something that is out of their control? Its sort of like blaming any manufacturer who actually makes something that is actually available elsewhere, but you cant buy one because your local store refuses to carry the item.
    1. MS said that if it doesn't involve fw update they will push it directly. -> Ups, apparently that is not so true. W10M is only software, besides the phones that shipped with W10 not a single other phone receive a fw upgrade for W10M compatibility. Now they show up this message? for what? Yea, you keep defending them.
    2. This is a deja vu for me, like it was for Denim on some phones. They mentioned it will be soon, should I list you the stories of phones that got Denim after half a year or even a year? Why do I feel this seems to happen again? "working with your operator" bla bla yada yada, months passes nothing happens.
    3. Research before you comment. Ez.
    4. Some people don't seem to understand that carriers don't want you to upgrade because they can easily sell other phones. Not to mention they have to support new complaints if you upgrade to a new OS and your phone has glitches (which W10M isn't shy on bringing).
    03-21-2016 04:52 AM
  4. mjyumping's Avatar
    Windows 10 mobile hasn't officially been deployed yet on Australia & New Zealand, no one seems to care about it because of windows insider but I wonder why it is not yet being rolled out by Microsoft.
    03-21-2016 05:06 AM
  5. Mr Hyde's Avatar
    Understand what you're saying, but several of us on this thread have stayed that we have unbranded, factory unlocked devices.
    I understand what you're saying as well. But worldwide, there are a lot of carriers and I don't know every carriers rules well enough to know that MS is intentionally screwing anyone. It makes more sense to me that MS would want happy customers. it makes no sense to me whatsoever that MS took a handful of people with a handful of devices on a few carriers and said 'hey, lets give Win 10 for phone to everyone but these people'. That just seems a bit paranoid to me. If MS says they are working with the carrier it seems much more sensible that they are working with the carrier. Anyone who thinks that MS actually made an effort to single out people to delay an otherwise deliverable update may have a bit of a self importance complex (in my opinion of course.)
    03-21-2016 08:55 PM
  6. Mr Hyde's Avatar
    1. MS said that if it doesn't involve fw update they will push it directly. -> Ups, apparently that is not so true. W10M is only software, besides the phones that shipped with W10 not a single other phone receive a fw upgrade for W10M compatibility. Now they show up this message? for what? Yea, you keep defending them.
    2. This is a deja vu for me, like it was for Denim on some phones. They mentioned it will be soon, should I list you the stories of phones that got Denim after half a year or even a year? Why do I feel this seems to happen again? "working with your operator" bla bla yada yada, months passes nothing happens.
    3. Research before you comment. Ez.
    4. Some people don't seem to understand that carriers don't want you to upgrade because they can easily sell other phones. Not to mention they have to support new complaints if you upgrade to a new OS and your phone has glitches (which W10M isn't shy on bringing).
    So, you would apparently have me believe that MS can update the phones of those who got the "working with your carrier' message" and are just not doing it because they want you to not have the update? You need to read the post I just posted which is just above this one
    03-21-2016 09:03 PM
  7. Florin_Anghel's Avatar
    So, you would apparently have me believe that MS can update the phones of those who got the "working with your carrier' message" and are just not doing it because they want you to not have the update? You need to read the post I just posted which is just above this one
    Ah...and no! You are wrong again, please read MS statement, they said they will offer W10 update by-passing the carriers. Do you know what that means? It's only software update, not firmware. Do you know the difference between these two and what a fw implies? Then the carrier can interfere if there is a fw else for software is just lies because carriers don't want to commit to support an OS that is new and brings issues. They do this even with android.
    03-22-2016 04:10 AM
  8. lpj_640's Avatar
    Anyone still waiting? The appeal of w10m is kind of wearing thin now.

    Posted via the Windows Central App for Android
    03-22-2016 06:03 AM
  9. WalrusTangerine's Avatar
    I'm definitely still waiting. AT&T 640 GoPhone.
    03-22-2016 06:30 AM
  10. Maurizio Troso's Avatar
    Anyone still waiting? The appeal of w10m is kind of wearing thin now.

    Posted via the Windows Central App for Android
    Say Thanks to AT&T, they made everything to unsell Lumias from store before and block firmwares later
    OMG55 likes this.
    03-22-2016 06:40 AM
  11. Bunnikins's Avatar
    I understand what you're saying as well. But worldwide, there are a lot of carriers and I don't know every carriers rules well enough to know that MS is intentionally screwing anyone. It makes more sense to me that MS would want happy customers. it makes no sense to me whatsoever that MS took a handful of people with a handful of devices on a few carriers and said 'hey, lets give Win 10 for phone to everyone but these people'. That just seems a bit paranoid to me. If MS says they are working with the carrier it seems much more sensible that they are working with the carrier. Anyone who thinks that MS actually made an effort to single out people to delay an otherwise deliverable update may have a bit of a self importance complex (in my opinion of course.)
    This really doesn't wash. I've owned any number of factory-unlocked Android phones (Samsung, LG, Nexus (Huawei)), purchased direct and not from the carrier here in the UK. I've been on multiple different carriers over this time. I have yet to have a phone which is purchased factory unlocked (i.e. not through a carrier) which has not been able to update when fatory-unlocked firmware updates have been made available. Only when I've bought phones from the carrier, running carrier-branded firmware, has the carrier had any say in when an update gets pushed down in this case.

    More interestingly, I initially didn't have a sim installed and it still said it was waiting for my carrier!

    Its fine that MS are phasing roll-out, but it is disingenuous to blame carriers for blocking updates to an unbranded, factory unlocked, direct purchased phone.
    03-22-2016 07:04 AM
  12. Mr Hyde's Avatar
    instead of complaining about how MS is lying to you because you think MS can just bypass the carriers, perhaps you should be complaining that MS made a statement that only applied to 90% of the carriers and forgot to mention that some people would have to wait for carrier approval. Thinking that MS is intentionally holding back an update for no reason other than to screw you or anyone else is just dumb
    owensdj likes this.
    03-22-2016 09:16 AM
  13. Bunnikins's Avatar
    Wow. So far I have been described as having a self-importance complex and dumb. I should point out that I am neither.

    I do not believe that MS is 'singling out people'. I do not believe that MS is 'intentionally holding back an update for no reason other than to screw you or anyone'.

    I believe that MS is attempting to phase a roll-out. I base this on the fact that several of us with unlocked, unbranded, direct purchased, carrier-agnostic phones are not receiving the update.

    I am unsure what the situation is in the US, or indeed whether you are from the US, but stated simply, within the EU we are able to purchase phones that are direct from manufacturer and are built to work on any EU carrier simply by adding/changing a SIM card for the carrier of your choice. In the case of Android (and IOS), when the manufacturer releases an OS or firmware update for such unbranded phone, that update comes direct from manufacturer when the manufacturer chooses to make it available, and is available regardless of carrier (or even if you don't put a sim in and update via wifi). This is fundamentally different from carrier-branded phones where the carrier controls the update process.

    My Lumia 640 was bought from Currys Digital and is not tied to a carrier. But I was still unable to update. This is fine, I am happy to wait. Actually, I wasn't and went the insider --> production route, but that's by the by. The fact of the matter is that this is an unbranded, factory unlocked, carrier-agnostic straight from manufacturer EU Lumia 640. If it were an Android or an iPhone the update would in the EU have been available when the manufacturer chose to make the update available.

    So either a) MS has some kind of weird relationship with EU carriers that requires it to seek permission to provide unbranded phones with updates that other manufacturers don't have or b) MS is holding back updates. Not to **** me or other affected people off, not to screw us, I'm prepared to accept there's a good reason for it, but it is not, in the case of unbranded EU Lumias, anything to do with requiring carrier approval.

    You are welcome to accept that or not as the case may be, but it would be best to refrain from resorting to unjustified insults.
    03-22-2016 09:36 AM
  14. David-Harrison's Avatar
    I - in the UK - have a carrier-unlocked *Microsoft* Lumia 640, so who are they "working with" to make the Windows 10 upgrade available?

    Posted via the Windows Central App for Android
    Attached Thumbnails 38722.jpg  
    03-22-2016 12:39 PM
  15. Geddeeee's Avatar
    I've got the same problem. I just went back to Insider Preview build .164.... Same thing. Fed up of waiting for the -official build. Either it is released or it isn't.... Make up your mind MS!!!!
    03-22-2016 12:43 PM
  16. abhishek singh21's Avatar
    I - in the UK - have a carrier-unlocked *Microsoft* Lumia 640, so who are they "working with" to make the Windows 10 upgrade available?

    Posted via the Windows Central App for Android
    many users have reported this issue. what worked for them was hard reset> multiple check of upgrade availability on upgrade advisor . :)
    03-22-2016 12:58 PM
  17. dorelse's Avatar
    Not sure if this is helpful or not, but, in another forum, Blu customer support responded that their international variant of the Win Blu HD LTE was being held back from the upgrade temporarily b/c of stability issues and that they were working with MS to fix them before releasing the upgrade. Its possible that there are some language & localization bugs that need to be ironed out first...just a thought.
    03-22-2016 01:00 PM
  18. fdalbor's Avatar
    Lets face it, this is another way for microsoft to delay W10. They said we would not get it on our 820 and 925 so we bought (me and my wife) two 640's now we get this. I went into a Cricket store yesterday and bought me a Alcatel Idol 3 and a Moto G for my wife. We will keep the two 640's as backup; but I will never rely on a Windows phone as my main phone. Congradulations Microsoft you have succeded in driving away another (used to be loyal) customer. I am just plain fed up with the constant delays and BS that you have to put up wtith to use a Windows phone. Its not worth it.
    broar94 likes this.
    03-22-2016 01:12 PM
  19. Geddeeee's Avatar
    many users have reported this issue. what worked for them was hard reset> multiple check of upgrade availability on upgrade advisor . :)
    Already did that... And more than multiple checks (veteran WP user and developer)... In the end went Insider .164. Same build, so official IMHO!!!!
    03-22-2016 01:59 PM
  20. jamssx's Avatar
    For those with a 640, the 640 is awaiting carrier certification of a firmware change related IMS registration over wifi. Although the problem really only impacts T-Mobile and EE the change impacts VoLTE and therefore has to go to the carriers for certification. The carriers have had this fix since early Feb according to the thread over at MS, but the fix hasn't even been pushed to the insiders yet so don't hold your breath.
    Wan Firas likes this.
    03-22-2016 04:22 PM
  21. Darkmiss's Avatar
    I - in the UK - have a carrier-unlocked *Microsoft* Lumia 640, so who are they "working with" to make the Windows 10 upgrade available?

    Posted via the Windows Central App for Android
    Same here... UK Lumia 640 bought from the Microsoft store, unlocked country variant, and still waiting for an update to windows 10
    what is the hold-up ?
    03-23-2016 08:10 AM
  22. Krystianpants's Avatar
    Windows 8.1 is still in the hands of carriers. Once you're on windows 10 it won't matter, but just keep checking back.
    03-23-2016 10:55 AM
  23. Mr Hyde's Avatar
    Wow. So far I have been described as having a self-importance complex and dumb. I should point out that I am neither.

    I do not believe that MS is 'singling out people'. I do not believe that MS is 'intentionally holding back an update for no reason other than to screw you or anyone'.

    I believe that MS is attempting to phase a roll-out. I base this on the fact that several of us with unlocked, unbranded, direct purchased, carrier-agnostic phones are not receiving the update.
    I really hope you are referring to my post so I can correct you. each time I made a statement it had a condition attached. ie, if you think a certain way then... But you clearly state in your post that you don't think MS is singling anyone out or holding back an update for no other reason to screw you or anyone else. So, logically, since you don't think that way, the comments don't apply to you. you just need to read a bit more closely and then there would be no reason to assume that someone is describing you at all. If you read back, my initial comments were not even about anything you said, but a comment from someone who said MS just screwed everyone big time. The only reason you entered the mix was because you quoted my comment on the other comment. the topic was whether or not MS had just "f**** everyone big time" so all my comments were related to that topic. So go back and read what I wrote with the condition attached. I still think they are valid comments. But since we have determined they don't apply to you there is no need for you to feel insulted at al.

    Now, if you'd like to discuss if MS is doing a phased rollout... well that's a totally different topic. Are they? It would seem that they are, to some extent. Are they doing it because they want to? I would think its more because they have to. Once again, using logic, if the update was ready for all devices it would not make sense to hold back some of those updates. So it's pretty easy to conclude that the updates are not ready for certain devices. Will they ever be ready? I would hope so but who knows? I guess time will tell.
    03-23-2016 11:23 AM
  24. anon(8217400)'s Avatar
    I have an unbranded Lumia 640 and the Update Advisor only gave me a firmware update and now when I run it says working with carrier blah blah. Did anyone else get this firmware update?
    screenshot-164-.png
    03-23-2016 02:23 PM
  25. lpj_640's Avatar
    I have an unbranded Lumia 640 and the Update Advisor only gave me a firmware update and now when I run it says working with carrier blah blah. Did anyone else get this firmware update?
    Click image for larger version. 

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    Same thing here, unlocked 640. Checked upgrade advisor every 30 mins or so since Friday. Nothing.
    03-23-2016 03:41 PM
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