07-16-2020 10:52 AM
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  1. Windows Central Question's Avatar
    Hi there,

    Since this afternoon, I've updated two of the computers at home from Windows 8.1 Pro to Windows 10 Pro. Since then, i tested them and everything is fine on the first one (except a little bug with the address bar in Google Chrome) but not on the second one.

    Let me explain you what the problem is. In the File Explorer, each time i scroll down to any location in the folder, it's scrolling up after a few seconds, but also prevent me to rename a file or a folder, because when I do, it seems some kind of refresh happens and I'm back to the top of the window and the file name (or folder name) is again in view mode.

    Can you help me ?

    Thank you in advance,
    Kind Regards,

    Meng Yi
    08-01-2015 02:30 PM
  2. MengYi's Avatar
    I've found the issue, it's related to the automatic adaptation of the general theme depending of the wallpaper displayed (i'm using a slideshow as wallpaper). each time the theme is adapted, the File Explorer is refreshed and cause the scroll bar to go back to top.

    Thanks for your help
  3. zocster's Avatar
    do you have a mapped network drive that is no longer reachable?
    08-01-2015 02:58 PM
  4. MengYi's Avatar
    No, it's not related to network drive at all, it's on the drives that are on the local computer. It happens each time I'm using the File Explorer
    08-01-2015 03:27 PM
  5. MengYi's Avatar
    I've found the issue, it's related to the automatic adaptation of the general theme depending of the wallpaper displayed (i'm using a slideshow as wallpaper). each time the theme is adapted, the File Explorer is refreshed and cause the scroll bar to go back to top.

    Thanks for your help
    August Win Aung and ven07 like this.
    08-02-2015 07:30 AM
  6. August Win Aung's Avatar
    Wow! you are great bro Meng Yi ... Last days, I was also faced with that problem but now I do it as your answer by disabling automatically pick an accent color from my background option from personalization setting. viola everything fine. but I don't satisfy with this solution bcos I like the automatically changing accent color of windows border. How do you think? if you get another solution without disable dynamic accent color, let me know :) by the way thank you so much for your solution.. cheers
    08-03-2015 03:20 AM
  7. MengYi's Avatar
    I don't really like the solution either, but at least, it's working correctly for now. I'll see in the few next days if Microsoft would release an update that would correct that.
    08-03-2015 12:42 PM
  8. JERRY1001's Avatar
    Had the same proble after loading w10. Refresh is caused by color accent change. Go to personalization, pick color, turnoff accent color - refresh gone! Easy to name new file or rename and no refresh to top page..
    10-07-2015 05:57 PM
  9. sanorin01's Avatar
    Oh my god, this was driving me crazy! I've registered here only to say thank you!

    I have quite a lot of backgrounds and I've set them as a loop every 1 minute, so you can imagine every time I tried to rename a file or something.

    Turning off the pick up color option definitely solved this, but it's not the ideal solution. I hope there is a better one someday.

    10-23-2015 03:39 AM
  10. pgalachiuk's Avatar
    Since loading Windows 10. I have come across a problem that the Microsoft Technical Team cannot solve. I have a MSI Laptop that was working fine with Windows 8.1. I loaded Windows 10. What I noticed is that if I pull up my files using the yellow folder icon (on the taskbar) and look at at my files that if I try and rename a file or click on a file, the file folder page would reset/refresh automatically every 60 seconds continuously. When I tracked it back, the File Folder resetting was linked to the time and changing of the Pictures that were on my Screen Background that were in the Slideshow mode set for 1 minute.
    By pulling up a reduced size version of my File Folders against the Screen Background Pictures, it was clear that when the picture changed on my Screen Background, this would cause the File Folder to reset. If I had a file being renamed that was down a page or more, the refresh would take me out of rename and take the file folder right to the top of the page list.
    If I pull up the same File Folder using a Microsoft Program like Excel or Word, and have both file folders up against the Screen Background Picture, when the picture changed, the File Folder opened from the Taskbar Icon would refresh, but the same File Folder opened in Excel would not refresh.

    1. The File Folder Refresh happens on all files either on my computer or on an external dive.

    One Note: When the Photo's refresh - only the page of Files on the right refresh. The list of Folders on the left, stay constant and do not scroll to the top - like the ones on the right.

    2. The refresh does not happen with the color change mentioned in the other correspondence. I checked this the first time - and could not correlate the refresh with the Color Accent change.

    Also - I changed the time on when the picture slideshow changed - and it follows it directly. So - if you want the slideshow and you want to live with the issue - just move the time to allow you enough time to work in the File Folders.

    Problem is still not resolved, but I can work with it.
    Any ideas how to fix this?
    10-31-2015 01:45 PM
  11. craig maxwell's Avatar
    I fooooookin love you my new friend.
    Thank you, thank you and thank you again :)
    That was seriously doing my nut in and now it isn't, all thanks to you.
    10-31-2015 01:45 PM
  12. jcur0806's Avatar
    I'm having a very similar problem I think. When I open up file explorer in Windows 10, single click on a file - the window automatically refreshes and almost seems to reopen.

    On my desktop when I go into personalisation, I can't see the colour settings in the options below. However when I log in using my laptop, I can see them and change from the automatic colour setting. As I'm using the same login, the settings should auto save and be passed from my laptop to my desktop.

    But after turning off the auto colour setting, I've still got the same issue in file explorer. It's driving me bananas. Would love some ideas if anyone could please help!
    11-20-2015 07:52 PM
  13. dixonge's Avatar
    Thank you! Just turned off the auto-match-the-color feature.
    12-04-2015 06:59 AM
  14. 1 Chriss1's Avatar

    This issue still exist after months and all the updates released this far... Have any of you guys reported this to Microsoft (forums) as well?

    12-07-2015 06:00 AM
  15. vipinban's Avatar
    I have update my windows 7 to Windows 10. But windows 10 desktop is being refreshed automatically, like in 2 mins, and it refreshes complete taskbar, desktop and closes all explorer window.

    any help please?

    12-09-2015 10:33 AM
  16. Yorokobii's Avatar
    Wooooohooooo !!! my gawd i have 7000 wallpapers so i have changed the registers to change wallpaper every 10sec and it was impossible to do anything xDDD thank you soo much!
    12-12-2015 07:32 AM
  17. dusty_58's Avatar
    This is also one of my many problems. Every two minutes pretty much on the dot. It closed Explorer, but not a picture I had open. I'm not using wallpapers (HP pre-installed one is the only one I've ever seen on here), and I checked the Colors Personalization menu and it was already turned off. This is another symptom of an automatic repair failure I believe. But I can't troubleshoot, I can't use Reset my PC, many of my apps don't work anymore...
    12-29-2015 10:24 PM
  18. omprakash's Avatar
    how to solve issue with auto refresh in file exploree
    01-05-2016 10:12 AM
  19. timalan63's Avatar
    i did that turned off accent colors or whatever and it still doing that refresh..
    I upgraded from windows 7 to windows 10 on my wife's dell laptop and it refreshes every 30 seconds and like i said above i did that accent color by turning it off and still doing refresh..
    is there another fix

    01-27-2016 11:57 AM
  20. jerome flament's Avatar
    I had the same issue and I have found a solution to fix the problem :
    uninstall the IDT sound softwre from your computer and restart.
    The problem is solved and the sound is still working !!!

    mahendran j likes this.
    01-30-2016 03:08 AM
  21. timalan63's Avatar
    i installed windows update for my wife's laptop the windows update microsoft does for massive fixes and my wife's computer doesn't refresh anymore so they must have a fix on the newest update...
    gdkingjr12 likes this.
    01-30-2016 12:00 PM
  22. Logan_5's Avatar
    I've tried all the ideas above and Windows 10 file explorer is still refreshing. I do not get a consistent time. Sometimes it's 10 seconds, then 20, then 60. Really odd. I am totally pissed off.
    02-18-2016 10:44 AM
  23. mahendran j's Avatar
    hi, here is the solution for refreshing explorer.
    i had upgrade my system to win 10. after that i had many issues like blank screen,auto refresh.
    i search a lot and many people say make changes in personalize menu. i did but the problem exist. after that i found solution for it.

    that is u need to uninstall sound drive from ur computer.
    no worries. sound drive will work after uninstalled it.
    06-10-2016 10:22 AM
  24. Sachintayal2000's Avatar
    Thanks Mahendran for the solution.
    Are you sure that uninstalling sound driver wont impact the sound on d laptop.
    Can you please share how to uninstall sound driver?
    07-17-2016 01:54 AM
  25. mikell970's Avatar
    I will tell you a fact! I updated to windows 10 this July and I also noticed the auto-refreshed file explorer! The only thing I did that stopped it was PUTTING MY COLOR ACCENT OFF in PERSONALIZATION and picking just one colour.
    07-22-2016 08:59 PM
  26. piggely1's Avatar
    Hello everybody. I upgraded from Windows 7 to Windows 10 48 hours ago and have been driven ABSOLUTELY MAD by the auto-refresh feature. All my desktop icons that I have arranged in groups refresh to some kind of default down the left side of the desktop every minute without fail. I've tried the suggested turn off auto colour application in personalization but it hasn't worked. Has anybody got any other brilliant ideas before I throw my laptop out the window into the garden!
    07-23-2016 09:11 AM
36 12

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