Originally Posted by
mtlmike I'm using iris scan on a 950XL.
When "Hello" fails to recognize me, it tells me to use my PIN to log in. However when I swipe up to access the PIN pad, I'm already in, NO PIN REQUIRED.
UPDATE: The reason there was no PIN pad was that my login requirements had defaulted to "Password required every fifteen minutes" instead of my usual selection of: Every time. The result was that the iris scanner wanted a password every time but the PIN pad only required it every fifteen minutes. So if the iris scanner is selected the PIN requirement should default to "Every Time". Otherwise the fancy pants iris scanner is pretty well redundant.
I created a new topic because I was having the same issue. Nice to see that you got it resolved. Now I got it resolved thanks to you. Thanks for clarifying the solution. Take care.