1. 12ColourPencils's Avatar
    Anyone having issue with Store crashing?

    Since today unable to open store app. Build 10532.
    09-10-2015 09:41 PM
  2. andrewames's Avatar
    My store won't open as of today, but running RTM 10240.

    Crash on startup
    09-10-2015 09:48 PM
  3. VinceCL's Avatar
    Mine crashes too on both RTM and the latest insider preview. Store starts to open then the window closes. Three different pcs with this problem (2 with RTM and one with preview). All were working earlier this week. I have tried all of the suggestions I could find on the net without success.
    09-10-2015 10:10 PM
  4. Eric J F's Avatar
    It's crashing on my W10 PC, but not on my 8.1 phones, so I think it's a Store issue. I noticed just before I had the problem it told me to sign in again with my credentials- don't know if it's related.

    Right now I'm doing a system restore on my PC, but if it's the Store it won't help.
    09-10-2015 10:29 PM
  5. Diego Amador's Avatar
    this is happening to me too, on 2 desktop pc's and on a lumia 630 with win 10 preview. prior to this problem I tried to install the 6tin update and i got a store error.
    09-10-2015 10:31 PM
  6. wizll's Avatar
    it's still 9/10 where I am, but yeah, all my windows 10 machines cannot open the windows store app. Store is probably down given the widespread nature. twitter is pretty active about it also.
    09-10-2015 10:32 PM
  7. Lewk86's Avatar
    Same here. All my PC's won't start the Store. I tried running the Troubleshooting Windows Update Wizard and the wsreset command and neither fix the issue. It has to be a server issue with it being so widespread..
    09-10-2015 10:32 PM
  8. MaulerX's Avatar
    Yep, W10 store is crashing for me as well on all my PCs and 1520. Doesn't matter if RTM or preview. Surprised there's no article on it yet.
    09-10-2015 10:34 PM
  9. Mattman86's Avatar
    Chiming in... 1 PC, 2 tablets, and 2 phones
    09-10-2015 10:37 PM
  10. nmercy's Avatar
    Yeah, was working earlier for me today on my phone, but now PC and phone can't open it.
    09-10-2015 10:39 PM
  11. Joe Shades's Avatar
    Mine is crashing also but was fine ten minutes ago
    09-10-2015 10:41 PM
  12. PBlessing's Avatar
    yep same here. Build 10532 on my PC and 10512 on my Lumia 1520. Windows store will not open.
    09-10-2015 10:48 PM
  13. Daniel Rubino's Avatar
    Yup, this is widespread. Made the front page too Service Alert: Windows Store crashing on Windows 10 PCs and Mobile phone | Windows Central
    gpobernardo and Ed Boland like this.
    09-10-2015 11:06 PM
  14. Ed Boland's Avatar
    In other words, relax people... they're obviously working on things and will have it back up and running soon.
    09-10-2015 11:12 PM
  15. Sam_93's Avatar
    tried all the methods from wpsreset to deleting appcache to powershell commands , none working so far. my mail and calendar apps are also not syncing properly dont know why
    09-10-2015 11:21 PM
  16. Sotfig's Avatar
    And I thought it was just me.....

    Posted via the Windows Central App for Android
    09-11-2015 12:36 AM
  17. Kevin Bennett3's Avatar
    Found a solution for this. Go to C:>users>user_name>AppData>Local>Packages>Microsoft.WindowsStore_8wekyb3d8bbwe>Localcache. Delete all the files and folders in there.
    09-11-2015 02:16 AM
  18. Ed Boland's Avatar
    And now it appears that they've resolved the issue, and the store is back up and working this morning.
    09-11-2015 06:26 AM
  19. patternjake's Avatar
    Store doesn't even get past the splash screen for me, before it just gives up and quits.
    Wait, I take that back, it does boot up to a WHITE screen with the title bar...and...that's it.
    09-22-2015 02:28 PM

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