1. Windows Central Question's Avatar
    Message says it needs to restart in order to complete upgrade. I check restart now and the little dots appear and the message on the screen says Restarting. several hours later the moving dots and restart message are still there, but no restart. have tried a hard restart and then gone to updates. Quickly get a 100% flash up and then the scheduled restart message. Have also set this to allow a restart after 1 hour. Restart starts OK but the results are the same as above. Can anyone help please.
    Win 10 pro 64.
    Intel i5 CPU
    Samsung SSD Pro 256Gb HDD
    NVIDIA GT 220
    11-18-2015 07:50 PM
  2. TechFreak1's Avatar
    1) What are you upgrading - laptop, PC or AiO?

    2) Do you have an sd card plugged in?

    3) have you tried removing the peripherals and see if that helped?

    Please join and provide more info.
    11-18-2015 10:50 PM
  3. Bestelec's Avatar
    Sorry for delay in answering.
    I'm upgrading a PC and have tried unplugging all of my USB devices with the exception of wireless KB and Mouse. There is no SD card.
    Not sure how to find out what build my OS is at right now. Could you tell me how to find out?
    Thank you
    11-19-2015 02:39 AM
  4. TechFreak1's Avatar
    Sorry for delay in answering.
    I'm upgrading a PC and have tried unplugging all of my USB devices with the exception of wireless KB and Mouse. There is no SD card.
    Not sure how to find out what build my OS is at right now. Could you tell me how to find out?
    Thank you
    Sure,

    1) Press WinKey+X or right click the start button

    2) Run

    3) Type in WinVer and you should get something like this (if you have home etc, it will say Windows 10 Home):
    winver.png

    Did you mount the iso, created a bootable usb or burned a DVD and using that to upgrade?

    If you mounted the iso, may be try a bootable usb?
    11-19-2015 08:11 AM
  5. beachedwhale42's Avatar
    I had other issues with some of my upgrades. I haven't found a problem the Media Creation Tool won't fix. No .iso creation necessary, just tell it to update.
    11-19-2015 08:19 AM
  6. Bestelec's Avatar
    Thanks for that I used USB to burn CD using media creation tool. Its only the upgrade restart that doesn't happen. I have noticed that even before the upgrade the system would occasionally fail to do a restart. I am currently running V10.0 Build 1024. Thanks.
    11-22-2015 08:43 PM

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