[Windows Central Question]

I recently downloaded Windows 10. Now I am unable to access my gmail. How can I correct this problem. I am a 79 year old grandmother and not too knowledgeable when it comes to computers. I could use some detailed instructions if possible. Thank you.

[jfmanzo]

Hi, you can access your gmail online at gmail.com.

[xandros9]

gmail.com is the usual Gmail solution on a desktop, but some people use an actual email client like Outlook or Thunderbird.

but we can't really tell your situation from your post, how did you access your email before?

[RumoredNow]

I guess you want it in your Mail App?

Right Clicks on... Start (the Windows logo in the bottom left) > All Apps

Scroll down the list to Mail > right click that

All your accounts show in the left column. You can have multiple accounts from multiple services.



The highlighted items (light blue) show which account I'm in and which folder I'm viewing. Select the account and folder to view simply by right clicking the name/title.


Now you want to right click on Accounts > and click again on Add Accounts in the new pane that opens to the right





Select Google from the list by right clicking on it.




Now fill in your email address > click the Next button and it should ask for a password > after you enter that it will add your Gmail to the list of accounts in the left pane when viewing Mail Apps.

You can always click on Accounts and manage individual accounts after they are established as shown in pic #3.


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