1. Windows Central Question's Avatar
    I recently downloaded Windows 10. Now I am unable to access my gmail. How can I correct this problem. I am a 79 year old grandmother and not too knowledgeable when it comes to computers. I could use some detailed instructions if possible. Thank you.
    01-06-2016 02:48 PM
  2. jfmanzo's Avatar
    Hi, you can access your gmail online at gmail.com.
    Guytronic and Laura Knotek like this.
    01-06-2016 02:58 PM
  3. xandros9's Avatar
    gmail.com is the usual Gmail solution on a desktop, but some people use an actual email client like Outlook or Thunderbird.

    but we can't really tell your situation from your post, how did you access your email before?
    Laura Knotek likes this.
    01-06-2016 03:51 PM
  4. RumoredNow's Avatar
    I guess you want it in your Mail App?

    Right Clicks on... Start (the Windows logo in the bottom left) > All Apps

    Scroll down the list to Mail > right click that

    All your accounts show in the left column. You can have multiple accounts from multiple services.

    mail001.png

    The highlighted items (light blue) show which account I'm in and which folder I'm viewing. Select the account and folder to view simply by right clicking the name/title.


    Now you want to right click on Accounts > and click again on Add Accounts in the new pane that opens to the right

    mail002.png



    Select Google from the list by right clicking on it.

    mail003.png


    Now fill in your email address > click the Next button and it should ask for a password > after you enter that it will add your Gmail to the list of accounts in the left pane when viewing Mail Apps.

    You can always click on Accounts and manage individual accounts after they are established as shown in pic #3.


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.
    Laura Knotek and xandros9 like this.
    01-06-2016 04:39 PM

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