1. IntelliSoft's Avatar
    I have a Lumia 950 with preinstalled Windows 10 Mobile.
    Everytime, when I enter the store, then I get an Information, that an update of "Equaliser" can't be installed.
    When I look into the extras, I see the following screenshot:


    As you can see, the first entry is a bit wired and Audio isn't click able.
    Can somebody tell me, how to solve this Problem!?

    01-22-2016 09:52 AM
  2. wgs84's Avatar
    I had this problem on 10586.63. A bunch of system apps (equalizer, motion data, rate my device, etc.) wouldn't update, and I couldn't launch them from settings either. Then I found out that those system apps were somehow installed on my SD card. After I moved them to the internal storage, I was able to update the system apps, and everything works now. Maybe that'll work for you?
    01-22-2016 12:51 PM
  3. IntelliSoft's Avatar
    Sorry for the late Reply & thanks for sharing your ideas. - The Problem is, that I haven't installed a SDCard. So, this can't be the Problem at all.

    Hope to get more tips to that
    01-25-2016 12:56 AM
  4. praveen jha1's Avatar
    you may be installed audio in sd card. Remove it to device and you will get the update. I did the same thing
    02-11-2016 11:06 PM
  5. IntelliSoft's Avatar
    As in the previous post told:

    02-12-2016 10:06 AM
  6. The Extreme G's Avatar
    Uninstall using the Storage app then reinstall from the app store.
    02-12-2016 11:04 AM
  7. General Confusion's Avatar
    WGS84 This problem has been bugging me for three months. Just found your post and tried it and it worked first time

    Many thanks
    05-29-2016 06:53 AM
  8. ChaseMihir's Avatar
    I can't see any Audio/Equaliser app installed in SD card. my problem still contunue
    11-20-2016 11:40 PM
  9. ChaseMihir's Avatar
    I can't see any Audio/Equaliser app installed in SD card. Having said that when I am not finding them on SD card what should I move them ???? Any other way to resolve the issue.
    11-20-2016 11:42 PM
  10. PlexusCV's Avatar
    You have to go to Settings > Storage > SD Card > Installed Apps

    Sent from mTalk
    11-22-2016 04:53 PM

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