1. Windows Central Question's Avatar
    This error message appears: Cannot create the directory 'C:\Program Files\iTunes'. A file with this name already exists. Please rename or remove the file and click retry, or click Cancel to exit.

    I can't find this directory using File Explorer. I have uninstalled all Apple components and done an iTunes re-install but the same message appears. Any suggestions? Thank you.
    01-26-2016 12:33 PM
  2. Mark Kaplan's Avatar
    In file explorer, do you have it set to show hidden files?
    01-26-2016 01:04 PM
  3. wcs5073's Avatar
    The Hidden items box is checked.
    01-26-2016 05:07 PM
  4. Mark Kaplan's Avatar
    No clue then. ITunes support will help though.
    01-27-2016 07:18 AM

Similar Threads

  1. How do I active to cortana for windows 10 preview ?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-27-2016, 05:42 AM
  2. Yes update to Windows 10 - but no dvd player?
    By Windows Central Question in forum Windows 10
    Replies: 2
    Last Post: 01-26-2016, 11:36 AM
  3. Upgraded to Windows 10-it stopped working. How can I get it working?
    By Windows Central Question in forum Windows 10
    Replies: 0
    Last Post: 01-26-2016, 10:53 AM
LINK TO POST COPIED TO CLIPBOARD