1. Windows Central Question's Avatar
    This error message appears: Cannot create the directory 'C:\Program Files\iTunes'. A file with this name already exists. Please rename or remove the file and click retry, or click Cancel to exit.

    I can't find this directory using File Explorer. I have uninstalled all Apple components and done an iTunes re-install but the same message appears. Any suggestions? Thank you.
    01-26-2016 11:33 AM
  2. Mark Kaplan's Avatar
    In file explorer, do you have it set to show hidden files?
    01-26-2016 12:04 PM
  3. wcs5073's Avatar
    The Hidden items box is checked.
    01-26-2016 04:07 PM
  4. Mark Kaplan's Avatar
    No clue then. ITunes support will help though.
    01-27-2016 06:18 AM

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