02-04-2016 04:18 PM
tools
  1. paul546496's Avatar
    paul546496
    Hi All,

    I have just taken the plunge and decided to update my Surface Pro to Windows 10 and cannot connect to a network. I can connect to my WiFi router but it won't connect to the internet.

    I called MS support and they said it was because I had a VPN when it was Windows 8.1. The told me to go back to 8.1 delete the VPN link I had then install again. I went back to 8.1 but my VPN link had already been deleted, so I reinstalled Windows 10 and guess what..... no internet connection.

    Any help would be appreciated.

    Thanks

    Paul
    02-04-2016 04:18 PM
« Why doesn't maps in Windows 10 render properly? | How can I move Windows 10 to a new machine? (I upgraded from Windows 7 retail boxed licence) »

Similar Threads

  1. oh lumia 950, i want to love you, i did love you but right now i want a trial separation.
    By robert peake in forum Windows Phones
    Replies: 30
    Last Post: 02-10-2016, 04:20 AM
  2. Windows 8.1 problems! Can I get some help?
    By Sanapeita in forum General Desktop, Laptop & Tablet Discussion
    Replies: 4
    Last Post: 02-05-2016, 12:08 PM
  3. Windows Store passes 3 billion visits since Windows 10's launch
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 02-04-2016, 03:30 PM
  4. Phone stuck on a restarting loop - I guess that the Power Button is Stuck. How can I fix this?
    By Windows Central Question in forum Windows Phones
    Replies: 1
    Last Post: 02-04-2016, 03:12 PM
  5. Glue mark on Lumia 950xl
    By Mike Santagata in forum Windows 10
    Replies: 0
    Last Post: 02-04-2016, 02:17 PM
LINK TO POST COPIED TO CLIPBOARD