1. ShannonKB's Avatar
    Here lately when I start my Surface instead of auto signing in like normal, I get an error saying Couldn't connect to network, please try again, or something along those lines. However, it was trying to login to a random account under my name, not my normal user account. This account doesn't appear under Users and Computers either so I'm confused. It's very annoying because my device always defaults to this account to login but it can't. Attached are some pictures of the aforementioned.Attachment 123275Attachment 123278Attachment 123279
    Attached Thumbnails user-account-1.jpg   user-account-2.jpg   user-account-3.jpg  
    03-05-2016 12:51 PM
  2. Guytronic's Avatar
    Was that surface ever owned by anyone else?
    03-05-2016 12:55 PM
  3. eusty's Avatar
    Is one a Microsoft account and the other a local one?

    Create a local user account in Windows 10 - Windows Help -

    Microsoft account - Windows Help
    Guytronic likes this.
    03-05-2016 01:08 PM
  4. ShannonKB's Avatar
    I have been the only owner/user/account holder on this device, and this didn't start happening till about two weeks ago, maybe less. It actually stopped after the most recent insider build dropped, it only listed my MS account and it was the default to sign in (since it was the only one) but then this morning, it acted like it wanted to sign into a local account again. Now lists two accounts again on login. There are no other user accounts except the default MS accounts, and my admin account under Users and Groups, so even though the other account might appear to be a local account, it isn't populating in Account settings or Computer Management.
    03-08-2016 10:50 AM

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