1. SJZ's Avatar
    My PC is still updating Windows 10 for the second day... The screen is black with the spinning circle. Should I continue to be "patient"?
    09-25-2016 10:37 AM
  2. Bobvfr's Avatar
    Its your call but at more than 24 hours you would reckon that something has gone wrong.

    Personally after that amount of time I would do a restart, but as said, it's up to you and you need to consider the consequences.
    09-25-2016 10:47 AM
  3. SJZ's Avatar
    Well, I couldn't restart other than simply turning it off ... now it is saying "Restoring your previous version of Windows".
    09-25-2016 12:10 PM
  4. AndyCalling's Avatar
    From what I can tell, that's pretty much how the W10 Anniversary Update is expected to go. At least, that's what many others are experiencing. Either time for a clean install or just wait for a bug fix from MS.
    09-26-2016 05:58 AM
  5. NaviGATR's Avatar
    I have the same problem. Went to bed with it spinning. Woke up and it's still spinning. I haven't been given an option to use an older version of Windows. I don't know what to do.

    I restarted and it said trying to recover the install... Then back to the spinning.
    09-26-2016 07:57 AM
  6. impromark's Avatar
    At what percentage did it stop upgrading - even with the spinning?

    Mark
    09-26-2016 11:00 AM
  7. etccanf's Avatar
    Same problem here. 3 laptops in the house 2 x HP and 1 x Asus. Both HPs failed to reboot after downloading the Anniversary Update - the ASUS worked fine. Ran some diagnostics on the newer HP and it rebooted OK. Took a few hours to get to that point and I'm not sure what was the tipping point. The older HP reverted to pre-update Windows 10 and booted up OK. However, it tried to load the update the next night and failed. I've reverted to the pre-update Windows 10 and it rebooted and is running OK. I guess the best thing is to just sit back and wait until Microsoft gets the update fixed.
    09-26-2016 01:05 PM
  8. AndyCalling's Avatar
    I would disconnect everything you can (ie. USB devices beyond the essential). You could always clean install, if you can face it.

    Alternatively, you could dance naked round your PC thrice widdershins whilst sacrificing a Kempston joystick to Saint Clive Sinclair, god of all home computers (and azimuth alignment screws). It couldn't hurt, right?
    09-26-2016 01:48 PM
  9. korab84's Avatar
    I upgraded my desktop PC from Win7 to Win10, in July, then last Thursday (9/23) the Anniversary build got installed. After the update my computer was running super sluggish and things wouldn't open/run properly: I couldn't open the Start menu, type anything on the search mar, couldn't open the Settings portion...nothing. I ended up reinstalling Win10 fresh on my desktop so I can get rid of the sluggishness. I ran all the system updates, including Anniversary update, and so far everything running OK. Now I'm reinstalling all my previous applications again.
    09-26-2016 03:53 PM
  10. SamiBchennati's Avatar
    If you have the Windows 7 or 8 product key you could try creating an iso file using the media creation tool on your other pc (if you have one) and burning the iso file to a DVD. That way you install Windows 10 after formating the hard drive. *(Exept if you want to keep the files don't format and I am not sure if you can still use a Windows 7 or 8 product key to activate Windows 10) Beacause Microsoft stopped the free upgrade offer for Windows 10. Good luck.
    09-26-2016 08:51 PM
  11. abhishek singh21's Avatar
    Upgrading from a AU CD , created using media creation tool is the best to way to upgrade in my view. i updated my PC and my samsung laptop using the AU disc without any glitches or bug.
    09-27-2016 07:18 AM
  12. impromark's Avatar
    Has anyone succeeded in an AU after uninstalling certain programs, and if so, what were they? My wife is keen to get the AU (and I've successfully done it on my other PCs at home), but hers still stubbornly refuses to do it and has failed several times now.

    Mark
    09-27-2016 11:06 AM

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