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  1. Colin Rivait's Avatar
    Hi, this is unfortunately my first post here but nice to meet you all. I recently did a clean install of windows 10 the other day, it worked perfectly fine. But after installing updates disk utilization started to hit 100% with no programs open and even system services accessing the disk and reading under a megabyte total. Response times are embarrassingly long, sometimes it takes over a minute to register actions. After uninstalling updates one by one I noticed the issue occurred after installing update KB3200970, I repeated this several times to make sure this was the issue. I have tried for the past several hours to isolate the specific issue at play, with no luck. Has anyone else had this problem? How did you fix it? Thank you in advance.
    KAL177 likes this.
    11-25-2016 02:38 PM
  2. holdum333's Avatar
    Hi Welcome to Windows Central! KB 3200970 is the Windows anniversary build (1607). It is the latest build update! I have had some success with a in-place repair. This procedure takes a log time to complete, but you shouldn't lose any thing! It will look like it has stopped several times and may take 2+ hours to complete. Your PC will restart several times. I have done this 3 or 4 times and it has always completed. It will take patience. Here's link! Let me know if it worked!
    How to repair Windows 10 with in-place upgrade. - wintips.org - Windows Tips & How-tos
    The repair of Windows 10, can resolve many problems in Windows 10 functionality and some times is the most reliable and quickest way to fix the Windows 10 malfunctions. Also the in-place Windows 10 upgrade, which performed with the repair process, ensures that Windows 10 have the latest updates and fixes installed.
    11-25-2016 02:56 PM
  3. holdum333's Avatar
    Hi This is just MHO. If the in-place repair doesn't solve your problem, I would start checking hardware. Why did you do a clean install? What problems were you having to cause you to do a clean install!
    PS If anyone wants to join this thread and has some suggestions, you would be appreciated! Team work is always a good thing!
    11-25-2016 03:15 PM
  4. Colin Rivait's Avatar
    Hello, I reverted back to windows 7 for a couple months but decided on reinstalling 10 after seeing Forza Horizon 3.
    11-25-2016 06:48 PM
  5. holdum333's Avatar
    Hello, I reverted back to windows 7 for a couple months but decided on reinstalling 10 after seeing Forza Horizon 3.
    Hi ! So that's the reason you did a clean install?? If you activated W10, You should be able to do a clean install any time you want. That's my interpretation.
    Have you considered the in-place repair that I suggested? So your problem is that some thing is using 100% of your disk?? What do you show in Task Manager? Lets not make this difficult! Do you know how to do a clean boot?
    http://www.tenforums.com/tutorials/4...conflicts.html
    Attached Thumbnails capture26.jpg  
    11-25-2016 07:20 PM
  6. Colin Rivait's Avatar
    Already tried a clean boot like you suggested, to no effect. Task manger says the disk is at 100% utilization with no applications running, and no background task actually accessing the disk; 100% utilization but nothing is reading or writing to it on an idle desktop
    11-25-2016 08:12 PM
  7. holdum333's Avatar
    Hi How about a chkdsk? Maybe a sfc /scannow-Dism. I running out of suggestions! Do you have malware? Can you attach a screen shot of your task manager?
    Have you tried the in-place repair? Whats using 100% of your disk??
    11-25-2016 08:22 PM
  8. Colin Rivait's Avatar
    I would send pictures but edge is being uncooperative right now, task manager says Disk 100% with every cell underneath saying 0.0mb/s and under the performance section the disk says Active time 100% Read speed 0.0kb/s Write speed 0.0kb/s
    11-25-2016 09:19 PM
  9. Colin Rivait's Avatar
    here you go
    Attached Thumbnails screenshot-4-.png   screenshot-5-.png  
    11-25-2016 09:28 PM
  10. holdum333's Avatar
    Hi You have problem! I would be checking your hard drive for bad sectors! A in-place repair or a reset ??
    Maybe another clean install of Windows! I'm really out of suggestions!
    Attached Thumbnails capture25.jpg  
    11-25-2016 09:47 PM
  11. holdum333's Avatar
    Hi A response about your progress would be helpful. Here's link to a clean install!
    http://forums.windowscentral.com/e?l...token=kOKomOlW
    11-26-2016 02:05 PM
  12. Colin Rivait's Avatar
    I have tried multiple clean installs, clean boots, in place repairs, etc. None have worked. After looking through the event logs I believe I have identified the problem. In the warning section there is a continuous stream of
    (event 129) storahci
    Reset to device, \Device\RaidPort0, was issued
    Followed by
    (event 153) disk
    The IO operation at logical block address <addresshere> for Disk 1 (PDO name:\Device\00000032) was retired
    This repeats indefinitely
    11-26-2016 07:28 PM
  13. Colin Rivait's Avatar
    After changing from the default ahci driver to the Intel rapid storage driver the problem was fixed, thanks for the attempted help! I would have headed back to windows 7 if you didn't keep pushing me. Thanks.
    abhishek singh21 likes this.
    11-26-2016 07:55 PM
  14. holdum333's Avatar
    Yea! Good for you! I'm glad you solved your issue. I have not heard of this before. I'm sure other members will profit from your experience. Thanks for sharing.
    Maybe you could share what all you did in more detail? It's above my pay grade!
    abhishek singh21 likes this.
    11-26-2016 08:35 PM
  15. holdum333's Avatar
    Hi I'll try to answer my own question. Here's a link from MS. If any member here can make this clearer to the average PC user, it would be much appreciate.
    I kind a understand??
    http://answers.microsoft.com/en-us/w...0-89843c9d9b22
    11-27-2016 05:11 PM
  16. Colin Rivait's Avatar
    The default sata driver for windows caused my ssd to have issues but installing the Intel Rapid Storage driver fixed the issue
    11-27-2016 06:03 PM
  17. holdum333's Avatar
    The default sata driver for windows caused my ssd to have issues but installing the Intel Rapid Storage driver fixed the issue
    Thanks for your reply friend. May I ask if my link (post#15) is valid. I spend a lot of time helping here on MC and I enjoy it. When members respond with what they did to solve their problem, I make a note of that and use it to help in the future.
    11-27-2016 06:26 PM
  18. KAL177's Avatar
    too, the same problem after updating to KB3200970 .
    and i try almost anything but nothing work !!!!!!!
    11-27-2016 08:06 PM
  19. holdum333's Avatar
    too, the same problem after updating to KB3200970 .
    and i try almost anything but nothing work !!!!!!!
    Hi what do you mean you have the same problem? Nothing work! KB 3200970 is the W10 anniversary build. You really need to start your own thread!
    Here's the Anniversary .exe file. If you need more help, please start your own help thread and someone will help you!
    http://go.microsoft.com/fwlink/p/?LinkId=821403
    11-27-2016 08:35 PM
  20. KAL177's Avatar
    I have the same problem, after i installing updates KB3200970 my disk usage showing 100% on Task Manager and when i uninstall updates (KB3200970) my laptop back to normal.
    11-27-2016 09:14 PM
  21. holdum333's Avatar
    11-27-2016 10:00 PM
  22. holdum333's Avatar
    I do the best I can with things I have learned from others. That's all I can do!
    11-27-2016 11:54 PM
  23. ads13's Avatar
    I also have this software from first day of my laptop.
    What is the pros and cons of that application?
    But installing initial build of Au,i didn't faced it for now (14393.0) ...
    11-30-2016 01:26 PM
  24. holdum333's Avatar
    Hi friend! I don't have a SSD. I don't know the pros and cons ! I have the old spinner kind! Glad to hear you haven't had a problem. I just pass forward things that are given to me! The second poster never replied back??
    Attached Thumbnails capture25.jpg  
    11-30-2016 03:15 PM
  25. ads13's Avatar
    I also don't have ssd to..

    Let's see this would be fixed in latest build.
    holdum333 likes this.
    11-30-2016 10:31 PM

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