1. harikris_s's Avatar
    During Gaming My system display turns off but the fan is working and lights on the keyboard are working.Pressing the power button for a long time does not turn off the device and the battery had to be removed.My device is an Hp 15 aco83tx.

    I also noted that the indicators such as caps lock remain on/off and cannot be changed.Earlier this occured every time the lid was closed,i suspected the Amd Driver update and rolled back,conseqently it was resolved then.But now the issue appers to be back.

    Im running windows 10 1909.
    04-19-2020 06:08 AM
  2. TechFreak1's Avatar
    Try running Display Driver Uninstall (DDU) from Guru3D.com in safe mode and try the latest drivers.
    04-21-2020 05:01 AM
  3. jrjong's Avatar
    During Gaming My system display turns off but the fan is working and lights on the keyboard are working.Pressing the power button for a long time does not turn off the device and the battery had to be removed. My device is an Hp 15 aco83tx.

    I also noted that the indicators such as caps lock remain on/off and cannot be changed. Earlier this occured every https://disneyhubs.com time the lid was closed,i suspected the Amd Driver update and rolled back,conseqently it was resolved then.But now the issue appers to be back.

    Im running windows 10 1909.
    Im facing the same problem and been looking the whole forum for the solution. And thanks techfreak for the suggestion., Will definately look into it and post the outcomes.
    Last edited by jrjong; 07-12-2020 at 08:32 AM.
    07-10-2020 08:45 AM

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