1. ashram's Avatar
    Like a few people here, I purchased Halo Spartan Assault on my Windows Phone for $1.99 as a red stripe deal and when the game became a Universal App, I could not download it in the Windows 8 store on their PC/Laptop/Tablet.

    Well, when Riptide 2 was released on Windows Phone as a Universal App, I decided to contact Microsoft concerning my Halo Spartan Assault issue...

    The rep, looked and told me that I "purchased the game during a promo, and that version is NOT a universal App." Strange, as the download page shows it both as purchased AND universal.

    So, despite the store telling me one thing, and support telling me another, it's a bit frustrating. NOWHERE does it mention this on the Windows or Windows Phone stores, nor can I find this info in a search. Even worse, previously purchased apps that became universal afterwards never showed this issue.

    Now, I dealt with an online rep, who supposedly forwarded me to "T3" support.... yet, is the same rep responding to me.

    Now my question.... Has anyone else been in this situation AND had it rectified or dealt with a similar "your version is NOT universal" type answer??
    11-14-2014 10:59 AM

Similar Threads

  1. Bug in new battery saver app
    By Derausgewanderte in forum Update 1 for Windows Phone 8.1 (GDR1)
    Replies: 21
    Last Post: 11-15-2014, 10:24 PM
  2. Do not look for Nokia to return to the smartphone business in 2016, says current CEO
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 11-14-2014, 10:20 AM
  3. Can you zoom in and out in video mode when recording?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-14-2014, 09:10 AM
  4. What settings should I use for the new battery saver app?
    By russshoe in forum Windows Phone 8.1
    Replies: 1
    Last Post: 11-14-2014, 06:31 AM
  5. app for uploading a video?
    By Force2Reckon in forum Applications
    Replies: 1
    Last Post: 11-14-2014, 05:45 AM
LINK TO POST COPIED TO CLIPBOARD