1. Marc Baldry's Avatar
    Has anyone noticed how Santander in the UK are possibly the only bank in the UK who do not have an app for Windows Phone? And more importantly that they constantly advertise Apple pay every chance they get! I phoned and complained to them (I had a few spare minutes) about their false advertising, ie 'your advert tag line is "don't change your lifestyle, change your bank" but as a Windows Phone user you are forcing me to either change my lifestyle or change my bank because you refuse to make and publish a Windows Phone app'. I am curious as to how many Santander customers are using windows phone and how many are incensed about the lack of app. And finally, what has anyone done about it?
    11-11-2015 02:59 AM
  2. Muessig's Avatar
    I personally use nationwide, and I'd like to see an app for my bank but I'm not the kind of person that wants to do a lot of banking on my phone. I'd rather use my PC for that, so I'm more in the camp that it would be nice to have but it's not a deal breaker for me neither am I incensed by it.
    Laura Knotek likes this.
    11-11-2015 03:14 AM
  3. Paul1266's Avatar
    I'm a Lloyds customer. You get up to 5% interest on your current account and more importantly the Windows phone app is pretty good. Vote with your feet...i switched banks a year ago and it's a smooth and quick process now.
    11-11-2015 03:54 AM
  4. Lee Power's Avatar
    Halifax customer here ( part of the Lloyds group ) & the Halifax Windows phone app works really well, its recently had a big update in line with the normal online banking service offering.
    11-11-2015 04:23 AM
  5. Pete's Avatar
    Nothing at all for HSBC customers.
    11-11-2015 04:34 AM
  6. Poirots Progeny's Avatar
    Aye, hsbc and coutts. Missing those.
    11-11-2015 04:59 AM
  7. Paul1266's Avatar
    If anyone can afford to produce an app it's a bank. If they aren't servicing your needs let them know and leave. There are other options out there and switching is easy now.
    11-11-2015 05:03 AM
  8. Marc Baldry's Avatar
    Well, Ive messaged them via Facebook and have recieved a very uninformative response (see attachments). There is really no reason to not make a Windows Phone app unless the head of App Development is an avid Apple fanboy and hates Windows Phone? lol. Its so infuriating that I have to go through the web site on the phone and this is seen as an acceptable comprimise by the bank.
    Attached Thumbnails santander-question.png   santander-response.png   me-response.png  
    11-11-2015 08:13 AM

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