1. Blacklac's Avatar
    When I hit voicemail, I don't get asked to set one up. I'm not sure how to.

    I came from a Blackberry on ATT, btw. So I had voicemail setup previously. I am using a new SIM now, if that matters at all.
    12-02-2011 09:29 PM
  2. ninjaap's Avatar
    Try dialing your own number with area code. If that doesn't work, call 611. Maybe, ATT needs to flip a switch to turn your voicemail on.
    12-02-2011 09:31 PM
  3. palandri's Avatar
    Try pressing and hold down the 1 key.
    12-02-2011 09:34 PM
  4. Blacklac's Avatar
    Try pressing and hold down the 1 key.
    that gives me the same message as the voicemail button. "If you have a box associated with this account, please enter the #". Or something like that.
    12-02-2011 09:57 PM
  5. Blacklac's Avatar
    Dialing my own number gives me a busy signal.
    12-02-2011 09:58 PM
  6. ninjaap's Avatar
    Call 611. Going from one platform to another (like BB to WP) will cause ATT to reset your plan. Voicemail is a feature and needs to be added your account.
    12-02-2011 10:03 PM
  7. kevm14's Avatar
    My voicemail number in the phone was set to 203 area code (southwestern CT), which I thought was strange, because I am in RI. I changed it to my own number, though it seemed to work fine with the 203 area code number.
    12-03-2011 09:30 AM
  8. EricCantona's Avatar
    I don't know if you've resolved this yet, but you need to call ATT customer service and tell them you want to set up a voice mail.

    This happened to me when I switched from iPhone to Wp7 (same carrier). But it doesn't happen to my friends. I guess it's random?
    12-03-2011 12:23 PM
  9. boneycat's Avatar
    I had the same issue. I had to call ATT since the person who programmed the new sim card forgot to re-activate my VM since I had the unlimited data plan. At least that's what the CS told me.
    12-03-2011 10:28 PM