Hello stop working when using the camera with screen locked
Hi,
I realise a few times that hello stop to work for no reason on my Lumia 950.
the symptoms are: no red light and no information showing on the lock screen that the phone is trying to recognise me.
Today this happened to me when I took a picture without unlocking the phone and then tried to view the pictures by pressing the photo icon which requested me to log in.
Hello failed to recognise me or I was just impatient and unlocked the phone manually by entering my code.
Now Hello will not work anymore (see symptoms above) and a restart of the phone is required to make it available again. (I did not check if disabling and re-enabling hello would make it work again.)
I was able to reproduce this a few times.
Step used:
(while the phone is locked)
Press phone power to wake it up.
Press Camera button to access camera
take picture
Press small picture icon to access
type View collection
log in to phone. (with hello or pin code).
Lock the screen and try to unlock it. Hello doesn't work anymore.
Hope this is clear enough.