How can I get my store working again?

[nani1208]

Store is not working

Hi

I have upgraded to WP10 (Build 10512).

Apps are not getting downloaded & installed on my Lumia 920. means when I try to install an app..its going to queue and then no progress.

I have removed my windows insider app and want to install it back to get latest build 10536.

Please help me out.

Thanks
Nani

 

[Teo Bartulovic]

Re: Store is not working

Make hard reset, after formatting upon first boot up choose fresh start (do not restore any backup) go to store and install insider app, sign in to fast ring, update to 536 and than proceed as you want, with fresh start or restore back up, it's up to you

 

[nani1208]

Re: Store is not working

Thanks for the reply..
can you pls let me know how to do hard reset.
And does hard reset delete all my data..?

 

[Teo Bartulovic]

Re: Store is not working

Just go to: Settings / System / About and you'll see reset your phone option at the bottom..

Yes, you'll loose everything so be sure to make back up of important stuff.

 

[nani1208]

did it..
thumps up!! now store is working fine.. apart from this some other bugs fixed
now I have build 10536 updates but not getting downloaded.. its stuck at 0% since long time..
any suggestion..??

 

[Teo Bartulovic]

Just be patiend, sometimes it downloading in background although it shows 0%...

 

[nani1208]

all set!!