Insider preview 14328 won't install (Stuck at 100% preparing to install)

Piedro92

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Jul 9, 2013
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Hi guys!

I'm currently running build 14316rs1. I checked for updates last night to get the new preview and downloaded it. However, as soon as it hits 100% of preparing to install updates, the settings menu crashes (?) and I have to click install now again, until infinity.

Is this a known issue? Does anyone know a workaround besides reverting to previous build and trying again?

Running from:
Surface 3 64GB Model
2GB RAM
Intel Atom 1.73ghz quad core.
Windows 10 download files are saved to my SD card.
 

kklkn

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Dec 12, 2013
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I have the exact same problem with the exact same surface 3, on the same build, let me know if you find something.
So far I have tried to restart Windows update, to delete the software distribution folder, but to no avail.

I cannot reset the surface on this build, it says there was a problem during the preparation to reset... I'm stuck with 14316..
 

Magellan

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I have the same issue on a Winbook 7" tablet. It just says "Preparing to Install updates 100%" and that is as far as I can get.
 

Krystianpants

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Do any of you have SD cards connected? Maybe try removing them before the update. I've always read about people having issues with sdcards inserted.
 

Piedro92

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Originally posted by kklkn
I have the exact same problem with the exact same surface 3, on the same build, let me know if you find something.
So far I have tried to restart Windows update, to delete the software distribution folder, but to no avail.

I cannot reset the surface on this build, it says there was a problem during the preparation to reset... I'm stuck with 14316..

You always have a USB-drive, so you can mount an ISO onto an USB and install from there. In other words: You're not stuck :).

I tried canceling the update by switching to slow ring and back to fast ring again after a reboot. Fingers crossed..
 

Alex Chance

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I have the same issue here on a Windows 10 VM in Azure. I am also on build 14316.rs1. Gets to "Preparing to Install Updates 100%" and then just closes the window. Tried restarting. Not sure what else to do. Took me forever to get build 14316 installed a couple weeks ago. Anybody found a fix yet?
 

ZReese

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I am having the exact same problem as others have reported. I go to Windows Update, it goes to "Preparing to install updates 100%" immediately, halts, and then eventually closes the window itself with no updates taking place. Even if I restart, it does nothing. Sounds like it's a wider issue.
 

jayinatlanta

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Thanks so much. You're absolutely right. As soon as I took out my SD card and rebooted, it found the update and worked to install it perfectly smoothly.
 

Joseph Taibi

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You always have a USB-drive, so you can mount an ISO onto an USB and install from there. In other words: You're not stuck :).

I tried canceling the update by switching to slow ring and back to fast ring again after a reboot. Fingers crossed..

Where does one find the ISO version to download rather than using the windows update process? My update keeps failing with the following error:

Windows 10 Insider Preview 14332 - Error 0xc0000409
 

Piedro92

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Originally posted by Joseph Taibi
Originally Posted by Piedro92
You always have a USB-drive, so you can mount an ISO onto an USB and install from there. In other words: You're not stuck :).

I tried canceling the update by switching to slow ring and back to fast ring again after a reboot. Fingers crossed..

Where does one find the ISO version to download rather than using the windows update process? My update keeps failing with the following error:

Windows 10 Insider Preview 14332 - Error 0xc0000409

I downloaded the ISO from the regular w10 site and went from that. I believe it was build 14295! Removing the SD card fixed my issues btw.
 

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