1. Dave Roberts's Avatar
    I'm experiencing a problem with my Lumia 800, the screen time-out is has stopped working. I've tried the different time settings, but it just stays on all of the time. How can I fix this?
    01-09-2013 06:30 AM
  2. conanheath's Avatar
    Have you tried soft reset?
    01-09-2013 06:37 AM
  3. ttsoldier's Avatar
    I'm experiencing a problem with my Lumia 800, the screen time-out is has stopped working. I've tried the different time settings, but it just stays on all of the time. How can I fix this?
    It's not going to time out if you're constantly using the phone or even touched any button on it at any time.
    01-09-2013 07:15 AM
  4. Dave Roberts's Avatar
    Have you tried soft reset?

    I have, yes. What I find that is that when I first comes on after or reset, or power up, it operates normally, and goes off after 30 seconds [or whatever the setting is], but when I restart it by pressing the power button briefly it then stays on permanently. This morning for example it had stayed on all night.
    01-09-2013 07:52 AM
  5. conanheath's Avatar
    Do you think a button is hanging up? Do you have touch sensitivity set to high? It may actually be touch screen receiving input from case or something else. I don't see where proximity sensor would cause this problem, but I could be wrong. Disable camera to wake option. Could still be a button hanging causing problem. If not button hang, it may be a software issue. May require hard reset.
    01-09-2013 08:08 AM
  6. Dave Roberts's Avatar
    Hi thanks,

    Fixed now but took hard reset.

    Re 'touch screen adjust', out of interest, how is this done?

    Regards
    Dave
    01-09-2013 08:33 AM
  7. conanheath's Avatar
    Hi thanks,

    Fixed now but took hard reset.

    Re 'touch screen adjust', out of interest, how is this done?

    Regards
    Dave
    Sorry, I was thinking 920 not 800. Been on 920 forums too much. Wasn't paying attention. 800 doesn't have sensitivity adjustment for touch.
    01-09-2013 09:02 AM
  8. Dave Roberts's Avatar
    Sorry, I was thinking 920 not 800. Been on 920 forums too much. Wasn't paying attention. 800 doesn't have sensitivity adjustment for touch.
    Okay thanks.
    01-09-2013 11:14 AM

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