[Thanasis1968]

Hi all

I am trying to update to 8.1 but I am getting the 80188309 error: "Update was downloaded but could not be opened".

Is it space problem? I have 1.3 GB free.

thanks

[AddVariety]

I get the same issue with 1.2 GB of free space. What device are you on? I use a Huawei Ascend W1. Used to cope well with these preview updates, so no idea what's the problem. Anyone?

[medanasbo]

Same problem here too and I have the same phone HUAWEI Ascend W1

[gino80]

Sama problem for my Huawei Ascend W1 with 1.13 GB free.
Retried the update after a shut down but the error is still there

[medanasbo]

Links may be useful in the future
LINK 1
LINK 2

[Thanasis1968]

Yet another disappointment from Huawei....

[lupenyk]

Links may be useful in the future
LINK 1
LINK 2

Click in link 1 -the me too button!!!

[lupenyk]

Please write your Model,OS Version,Firmware version,Mobile Operator and County here LINK 1

[medanasbo]

Can't reply it don't know why I get an error but these are my details

Make/Model : HUAWEI W1-U00
OS Version : 8.0.10532.166
Firmware Version : 1030.5610.22500.05420
Mobile Operator : Orange TN
Country : Tunisia

Thanks

[Daniel Da Costa]

Same here, error 80188309: update downloaded, cant open it.... thanks huawei
Make/Model : HUAWEI W1-U34
OS Version : 8.0.10532.166
Firmware Version : 1030.5614.02700.20700
Mobile Operator : movistar
Country : venezuela

[shadowbaneNZSP]

another W1 updated failed again ****!
huawei or MS,dm you!

[Dhr Paul]

Have the same problem with my W2 :'(

[TheRealGiova]

I have the same problem with my W1 in Italy. After thinking for a while I figured out what the problem could be. Speaking with some members of an Italian WP community I've noticed that Huawei didn't delivered a firmware upgrade along with GDR3, and they are the only oem to do this. This could be an explaination to the problem that all W1 and W2 have problem with 8.1, and why in this moment all the other people are enjoying 8.1. I'm very disappointed, every time there is an update it is always the same story. For every Update we have to wait months later than Nokia user, even if they recive big firmware. Excuse me for the rough words, but they are really mother****ers...

[medanasbo]

Will WP Italy community contact HQ WP Division about the issue to solve it with HUAWEI !

[medanasbo]

up up

[shadowbaneNZSP]

up up
the same problem and critical error codes!
why???
why moved this thread???

[medanasbo]

Has any one of you succeeded in installing this yet !

[shadowbaneNZSP]

Has any one of you succeeded in installing this yet !

someone said in Tieba w1, “update " your w1with the 5310 package(a very old version) , and then update 8.1,there will be a success!
ps:his w1 was not any ISP Custom machine,.

[Tiaxx]

I have the same problem with my W1 in Italy. After thinking for a while I figured out what the problem could be. Speaking with some members of an Italian WP community I've noticed that Huawei didn't delivered a firmware upgrade along with GDR3, and they are the only oem to do this. This could be an explaination to the problem that all W1 and W2 have problem with 8.1, and why in this moment all the other people are enjoying 8.1. I'm very disappointed, every time there is an update it is always the same story. For every Update we have to wait months later than Nokia user, even if they recive big firmware. Excuse me for the rough words, but they are really mother****ers...

Someone reportedly having the problem with a Lumia 925:
Windows Phone 8.1 update on Nokia Lumia 925 error 80188309 - Microsoft Community

so it could possibly be more generic than that.

[daniel_sherlock]

Same issue, here was 02 UK. Had the previous developer gdr3 no problem.

[OLdy123]

Make/Model: HUAWEI W1-U00
OS Version # 8.0.10532.166
Hardware revision # HD1U8835M Ver.B
Firmware Version # 1030.5614.08500.36100
Mobile Operator: Cosmote GR
Country: Greece
Chip version SOC:8230

Same problem for me

[anon(4786615)]

Same problem here

Huawei W1

[Daniel Da Costa]

ok, today april 16 of 2014 i've read on the microsoft answers the follow text: "we are working on that issue, we dont need further devices details, we are aware of the problem and we are working to solve it", ill leave the link, at least, they are working on that or reading us.....
page 48

ImageOriginally Posted by Windows Phone 8.1 Ascend W1 ->80188309 - Microsoft Community
Hello Folks,

Just a quick update, we are still investigating the issue and hope to have you guys up and running soon. Based on the time of day I do not foresee a release today, but we are working on getting this turned around as soon as possible.

Please be advised, that "side loading" or flashing your device with anything other than what was designed to go on there by your Mobile Operator and/or OEM WILL void your warranty. In addition, we have seen in the past where these similar changes have forced a device into a state that prevents it from taking future updates beyond the build that the owner tries to take it to. If you decide to go this route and update your device against the suggestion of Microsoft we cannot guarantee your phone to work as designed or to accept future releases.

Remember that firmware settings are based on the individual hardware revision at the time you have purchased your device. Installing a "blanket" firmware version onto your device may deactivate some features or cause your device to go into an unresponsive state.

We request your patience as we finish our investigation into the issue and push out an update. We know you are all very eager to hear Cortana tell you jokes and sing you a lullaby to ease you through your day. We get that and are trying to make sure we get you an update that you will appreciate and enjoy. In addition, we no longer need additional device details. We have sufficient information at this time.

Thank you for being a valued member of our community, and we look forward to updating you as soon as possible.

[shadowbaneNZSP]

three days passed！
sh t ms wp support

[JJsk8]

i have same error. But read this!! i don't have huawei!! i have LUMIA 620!! So is not huawei problem!! is nokia/MS!!!! fix this now!!