1. Rande's Avatar
    Hi all.

    My OneDrive app is not working anymore after updating to WP8.1.

    The live tile on start screen is dark and I cannot start the app.
    Reinstalling is also not possible. I cannot delete the app from my phone.

    Does anyone have a solution or the same problem?

    Cheers
    04-15-2014 01:14 AM
  2. Muessig's Avatar
    What exactly is happening to you here? For me when I opened up OneDrive, I had to sign in using my MS account and then everything just worked normally. What's your experience?
    04-15-2014 01:55 AM
  3. wetworker's Avatar
    I'm also experiencing the same thing.
    Attached Thumbnails wp_ss_20140415_0001.jpg  
    04-15-2014 02:19 AM
  4. wetworker's Avatar
    That's the problem. We can't open the app. it's none responsive.
    wp_ss_20140415_0001.jpg
    04-15-2014 02:22 AM
  5. Muessig's Avatar
    I had the same problem with the Nokia Camera app this morning. I did a soft reset and it fixed the issue. Try that.
    04-15-2014 02:23 AM
  6. Rande's Avatar
    Ok, I'm not the only one with this problem. 😊

    A softreset didn't solve the problem for me...
    04-15-2014 02:33 AM
  7. wetworker's Avatar
    What exactly is happening to you here? For me when I opened up OneDrive, I had to sign in using my MS account and then everything just worked normally. What's your experience?
    It's none responsive. I can't do anything. wont open.can't reinstall or uninstall. dead.

    I tried soft reset :(
    04-17-2014 01:34 PM
  8. Xpider_MX's Avatar
    has it been working before? I mean, after upgrading to Widows Phone 8.1, was the app working?

    Or, It stop to work after installing Windows Phone 8.1?
    04-17-2014 01:52 PM
  9. wetworker's Avatar
    has it been working before? I mean, after upgrading to Widows Phone 8.1, was the app working?

    Or, It stop to work after installing Windows Phone 8.1?



    It stopped working after the update.

    And haven't work since.















    Sent from my RM-820_nam_canada_200 using Tapatalk
    04-17-2014 02:20 PM
  10. Rande's Avatar
    It seems to be that there isn't any solution to fix this problem...

    Maybe I'll hard reset my phone after Easter.

    Gesendet von meinem Nokia Lumia 920 via Tapatalk
    04-17-2014 03:56 PM
  11. Rich502's Avatar
    My One Drive app doesn't work either since the update
    04-29-2014 04:13 PM
  12. ronieri's Avatar
    Same problem here...

    Already tried download and manual installation, the following error pops up: "There is a problem completing your request. Try again later. Inquiring minds may find this error code helpful:8103010d"

    Can't download on the store, the "install" button doesn't appear

    Tried run "onedrive.xap" sent directly to the phone, another general/unclarifiyng error is shown

    Accessing onedrive on browser works fine

    Anyone?

    Cheers
    07-23-2014 10:53 AM
  13. jfa1's Avatar
    Sorry I have a 1520 with 8.1DP and One Drive is working fine all through the 8.1 DP experience. What phones are you using? If soft resets haven't helped have any lof you tried the hard reset? If you decide to do that be sure and back up first.
    07-23-2014 11:38 AM
  14. ronieri's Avatar
    Lumia 925 here!

    I'll try hard reset only if there's really no other way

    Thanks in advance if someone solved without hard reset (soft reset won't do)
    07-23-2014 12:05 PM
  15. Existence_Inc's Avatar
    One Drive only sort-of works for me after the last update. When using the One Drive App I can see all of my Albums, however, when browsing through the Photos app or through the options menu (select background picture, for example), none of the albums show up. Weird.

    ~Ex
    07-23-2014 01:10 PM
  16. ronieri's Avatar
    I couldn't wait for a clean solution and had to make the hard reset

    Problem solved!

    I recommend (at least those with a Lumia 925) to hard reset their phones after updating to wp8.1, some things are working better now: onedrive files automatic upload didn't fail (yet), folders structure on photos tile are different from the previous version.

    Cheers
    07-25-2014 10:15 AM
  17. ace1024j's Avatar
    Hi all.

    My OneDrive app is not working anymore after updating to WP8.1.

    The live tile on start screen is dark and I cannot start the app.
    Reinstalling is also not possible. I cannot delete the app from my phone.

    Does anyone have a solution or the same problem?

    Cheers

    Wondering if anyone has gotten this to resolve itself? I just updated on my new phone and it's nonresponsive. And Cortana has no clue why either. I'm bad as it is with technology, this isn't helping.
    04-22-2016 07:05 PM
  18. ttsoldier's Avatar
    Wondering if anyone has gotten this to resolve itself? I just updated on my new phone and it's nonresponsive. And Cortana has no clue why either. I'm bad as it is with technology, this isn't helping.
    Updated your phone to 8.1?

    Have you checked for updates in the store?
    04-22-2016 07:27 PM

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