1. aerosidinc's Avatar
    after installing the latest update of Xbox music app is not working. It is stuck with a black screen showing loading. how to resolve this problem without resetting the phone?
    05-15-2014 03:28 AM
  2. Himanshu Chowdhary's Avatar
    Do you have a Lumia 900 , sorry but it does not support windows phone 8/8.1 update :)
    Guytronic likes this.
    05-15-2014 05:38 AM
  3. aerosidinc's Avatar
    Holy ****. Though I posted from a phone I m damn sure I didn't post in 900 forum. I just posted it as a new thread, how did it get moved to this forum?
    05-15-2014 12:55 PM
  4. Laura Knotek's Avatar
    Which device do you have? Which OS are you running?
    05-15-2014 01:03 PM
  5. aerosidinc's Avatar
    Lumia 525 wp8.1 before the latest biweekly update it was working fine. Even after the update it worked normally. But after,like 5-6hrs it started getting stuck at green startup screen and then now its black screen. Earlier I had problem with video app, it used to crash while loading. Then I had to hard reset the phone. Just don't want to reset again n download all apps again. Is there any way of uninstall the music app so that I can reinstall it?
    05-15-2014 01:29 PM
  6. Laura Knotek's Avatar
    Lumia 525 wp8.1 before the latest biweekly update it was working fine. Even after the update it worked normally. But after,like 5-6hrs it started getting stuck at green startup screen and then now its black screen. Earlier I had problem with video app, it used to crash while loading. Then I had to hard reset the phone. Just don't want to reset again n download all apps again. Is there any way of uninstall the music app so that I can reinstall it?
    I've moved the thread.
    05-15-2014 02:49 PM
  7. darionst's Avatar
    Same problem here... I deleted my all music but it didn't work. Any suggestions?
    05-15-2014 04:49 PM
  8. keranrohan's Avatar
    after installing the latest update of Xbox in music app is not working. It is stuck with a black screen showing loading. how to resolve this problem without resetting the phone?
    02-06-2017 09:40 AM

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