1. Rawliglat x's Avatar
    When I transfer files like picture from pc to phone, my phone cat read them and if i try to open on pc (ubuntu) it reads as error.

    Help please
    09-04-2014 05:43 PM
  2. xboxonthego3's Avatar
    Do you happen to know what format the picture is? Maybe that might be the problem. I'm not sure what formats windows phone supports though. An easy solution could be to upload the pictures to OneDrive then your phone should be able to view and save pictures that way as well.
    09-04-2014 05:55 PM
  3. Rawliglat x's Avatar
    Not just pictures, videos too :/
    Was working earlier today but just doesnt seem to work anymore
    09-04-2014 06:02 PM
  4. xboxonthego3's Avatar
    Weird.. Sorry might be stupid questions to ask. But have you tried restarting your phone? Using a different USB port on the PC or maybe even rebooting the PC? Software can behave weird sometimes.
    09-04-2014 06:09 PM
  5. Rawliglat x's Avatar
    Tried it all
    Also tried switching to my windows8.1 OS but that didnt even detect my phone at all
    09-04-2014 06:21 PM
  6. xboxonthego3's Avatar
    Strange very strange. I wonder if you have a bad cable or possibly a bad micro USB port on your phone. If you have another cable I would try that if you haven't already.
    09-04-2014 06:24 PM
  7. xboxonthego3's Avatar
    One more thing. Can you view these photos or videos on your PC before you put them on the phone?
    09-04-2014 06:26 PM
  8. Rawliglat x's Avatar
    09-04-2014 06:32 PM
  9. Rawliglat x's Avatar
    Everything seemed to work fine earlier today when I got phone. Well maybe I'll factory-reset it tomorrow morning
    09-04-2014 06:33 PM
  10. xboxonthego3's Avatar
    Alright, i'm all out of ideas. Sorry. Hopefully the issue will resolve itself or maybe a factory-reset will do the trick. Good luck! Let us know if you figure out a solution.
    Rawliglat x likes this.
    09-04-2014 06:41 PM
  11. Rawliglat x's Avatar
    Let us know if you figure out a solution
    I think I found a solution. It seems its ubuntu that has a compatibility issue with windowsphone OS.
    I installed windows 8.1 on a virtual machine in my Ubuntu and anytime I need to connect, I use that.
    Now all is fine and thank you +xboxonthego3 for your help.
    xboxonthego3 likes this.
    09-07-2014 04:47 PM
  12. xboxonthego3's Avatar
    You're welcome. And Thank you for your response back. Hopefully your solution can help others who run into a similar issue in the future. I'm glad you figured it out.
    Rawliglat x likes this.
    09-07-2014 11:46 PM

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