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  1. mobilePally's Avatar
    Clearing search history doesn't do it and the update didn't do it. Can't find anywhere to clear it.

    I was hoping with the update we would be able to clear email auto complete. It has typos and people I haven't emailed for a year on there and DO NOT ever want to email them again on accident. Extremely frustrating to keep seeing names pop up I don't want to remember. Has anyone found a way short of reinstall to clear the "To:" field autocompletes?

    Please help.

    01-03-2015 01:55 AM
  2. eusty's Avatar
    Not sure what device/software you are using but on mine it only suggests emails from the people hub?

    Posted via the Windows Central App for Android
    immortalmatt likes this.
    01-03-2015 03:39 AM
  3. RumoredNow's Avatar
    That's not a "history" it is a search through contacts based on characters input... The more characters you put in the fewer choices there are as it narrows in on what you are typing...

    The email client is searching your contacts to help you and it checks proper names as well as email addresses.

    ​It may be time to purge old contacts by removing them.
    aximtreo likes this.
    01-03-2015 09:43 AM
  4. mobilePally's Avatar
    Purging old contacts doesn't remove email address autocomplete.

    There's GOT to be a way to remove those email addresses, I hate looking at them. Lots of bad memories. It's such a simple request. I tried PeopleHub too and that didn't remove them either. Huge update from MS. There has to be a simple, straightforward way to do something so basic...
    RumoredNow likes this.
    01-06-2015 01:58 AM
  5. Harrie-S's Avatar
    It is simple. Go to people hub and push on showing (under PEOPLE and contacts and above ME). There you can can set Hide people without phone numbers to OFF. And marks all SHOW CONTACTS FROM MY. Them you will see all contacts and can delete the ones you don't want anymore.
    01-06-2015 02:19 AM
  6. SamJHannan's Avatar
    I don't think anyone is quite understanding the issue. I can go to write a new email now and the initial suggestions before I have even started typing are people who are definitely NOT in my contacts. There must be some way of purging that list, there are also mis-typed email addresses on mine and it becomes annoying.
    01-06-2015 02:26 AM
  7. Harrie-S's Avatar
    Is this on your phone or computer (if you use webmail)?
    Last edited by Harrie-S; 01-06-2015 at 03:25 AM.
    01-06-2015 03:12 AM
  8. Harrie-S's Avatar
    Okay login on your computer in the webmail version. (
    Go to settings (right top corner the wheel left to your name)
    In the drop dowm menu go to OPTIONS
    There you can check mark suggestions to contact persons only.

    I use the Dutch version and I translated them to English but they may be not spot on in the English version.
    01-06-2015 04:40 AM
  9. Pete's Avatar
    I understand the issue as I have it myself. I have a contact who has a account and I once sent an email to the account by accident. Now, for this contact, I am getting options for both variants (even though I know one was a typo).

    Even after hard resests and OS updates, it still persists.

    In the list, you should see the contact name above the right email address, and the wrong one should be simply the email address itself (so you can at least stop using the wrong one).

    I don't think it's resolvable at this point in time. Maybe Windows Mobile 10 will eventually kill this beast.
    RumoredNow likes this.
    01-06-2015 05:03 AM
  10. Harrie-S's Avatar
    Pete did you try my suggestions.
    It is or in your people hub and you can make it visible my "showing people without number" and them delete it.
    Use the webmail to show "only show suggestions of contacts". (you may need to sync first)
    01-06-2015 05:27 AM
  11. Pete's Avatar
    That doesn't affect the suggested contacts on the phone, unfortunately. I set the option on and then synced the account to my phone. The incorrect suggestion is still there. It appears to retain a list of email addresses that you've written to and uses that them as suggestions (you see a horizontal line between the history based suggestions and matches in your contacts that you've not previously written to.
    Harrie-S and RumoredNow like this.
    01-06-2015 05:47 AM
  12. Harrie-S's Avatar
    Pete thanks for the correction. I did not have this problem but I now also checked it with a "wrong" email and indeed it is not cleared in the phone only in my webmail.
    01-06-2015 06:34 AM
  13. mobilePally's Avatar
    Any way to get an official answer? Seems silly to have a major update and omit an obvious function like this.
    01-08-2015 07:20 PM
  14. daveey's Avatar
    Settings/System/Language/'Tap and hold for more options'(drop down)/keyboard options/advanced/reset suggestions/reset.
    RumoredNow likes this.
    01-08-2015 08:54 PM
  15. wpn00b's Avatar
    I will try this cause I've wondered on 8.1.
    01-08-2015 09:12 PM
  16. mobilePally's Avatar
    Settings/System/Language/'Tap and hold for more options'(drop down)/keyboard options/advanced/reset suggestions/reset.
    I've tried that and it doesn't work for email autocompletes, sorry.
    01-09-2015 01:17 AM

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