Ok, to clear things up, I am not speaking from my own experience. My colleague told me he couldn't do that so I just echoed his remarks. Maybe he did it wrong? I don't know. I am not within distance to help him out with that.
As far as competition with apple goes, Samsung just crept up on Apple as far as sales go. Apple has been leading the pack when it comes to manufacturer for a long time. And there is a good reason to, but like I said before, I am with WP8. I just wished that with all the progress the other OS have made, MS could have simply took a few basic features and added it on to make it more enticing. Nothing special. Volume separation, the ability to scrub audio, the ability to save videos from e-mail, etc. Those features are nothing special when it's included, but when excluded they can deter a possible converts thought train. People who aren't in the "know" need warm fuzzies about an OS before giving up all of what they have known for years. People use their smartphones differently. Some left out features could make people wait.