Account problems in downloading apps from pc

Maurk85

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Feb 4, 2014
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Hello everyone,

I'm in trouble with my Lumia 625. I have a Microsoft account and I'm correctly logged and syncronized with it on my phone. Whenever I try to download an app from my browser on pc I don't have any "download" button but
"You need to sign in with a Microsoft account on your phone before you can get apps from Windows Phone Store."
When I'm logged with a Microsoft account on my pc too.

I don't know what to do. Hope someone can help me.

Thanks a lot,
MM
 

Pete

Retired Moderator
Nov 12, 2012
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Does this happen for all apps, or just specific ones?

If an app isn't available for your phone or your region, you won't get a download link.
 

Laura Knotek

Retired Moderator
Mar 31, 2012
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Is your phone sleeping when you send the link from your PC? I believe that the phone needs to be woken up via the lockscreen for the transfer to occur.
 

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