Text alert tone problem Lumia 920

[missionsparta]

All of a sudden, I cant change the text alert sound on my Nokia 920. I can go in settings, change the sound for new text, but when I get a new one it still plays the same generic Windows Phone text tone. I go back and checking the settings, and it still is correctly set for the new text tone. Anyone else having this issue or have any ideas?

 

[Laura Knotek]

Have you tried rebooting your device after saving the new text alert tone?

 

[anon(7900571)]

Or try a soft reset

 

[missionsparta]

Tried both. No luck.