11-19-2013 01:01 AM
27 12
  1. mas90guru's Avatar
    I can't tell if this is a WP8 but or a Nokia 920 bug.

    From time to time my 920 loses the ability to either increase or decrease the speakerphone volume. I notice this primarily with Podcasts.

    To cure the issue I have to select a different song/podcast then switch back to the one I was listening too.

    It's possible that this is also tied into use of Bluetooth as I've been listening via Bluetooth and on occasion it disconnects. This may be what is triggering the lack of volume control - not sure.

    Anyone else seen this?
    11-25-2012 08:09 AM
  2. BCH's Avatar
    Yes. Once, also listening to a podcast. Turned phone off/on. Fixed.
    Expat64 likes this.
    11-25-2012 03:26 PM
  3. Expat64's Avatar
    Not sure if it is Bluetooth related as I don't use BT (except the occasional Tap to Send), but rebooting phone did the trick (thanks BCH). I guess it's either a 920 or WP8 bug. Anybody else seen this?
    11-26-2012 04:17 AM
  4. BokiV's Avatar
    I have the same problem on my 8x, volume just stays at same level even though the volume numbers change... I only use my ur beats headphones, Bluetooth is off... This is quite a big and annoying bug
    11-26-2012 08:43 AM
  5. Ryan Frostad's Avatar
    I had the same thing on my verizon htc wp8x...turned off/on to fix. Not sure how long the volume was stuck, but beforehand I plugged in and removed the headphones. The music that was paused would still respond to the volume control when I played it again, but the alarm/ringer volume was stuck really low....I feel like it's a bug in wp8 music player.
    11-29-2012 05:16 PM
  6. SmoothDog's Avatar
    I had the same issue. Podcasts were really quiet and music was decent, but wouldn't increase in volume at all???

    Turned phone off and back on and it worked fine...Not sure what caused this.
    11-30-2012 02:25 PM
  7. fradchad's Avatar
    I had this issue too. Had a thread a week or so ago on it. I reported the issue to Microsoft.
    11-30-2012 02:38 PM
  8. Craig Celeste's Avatar
    For me, the music volume reduced to almost nothing. I increased the volume to 25/30 to barely hear the music. When a phone call came in it nearly blew my eardrums out!

    I suspect it lowered the music volume when a phone call came in (even though I wasn't playing music at the time), and then when the phone call was done it didn't increase the music volume again, until I rebooted.
    12-20-2012 12:03 PM
  9. Drewstwitts's Avatar
    Happens on my Samsung Ativ s so must be OS bug.
    12-22-2012 04:59 PM
  10. juan6996's Avatar
    Has happened to me on my Lumia 920. Only in the music + videos app though. Nokia music's volume works normally. Fixed with a reboot.
    Pratik Borse likes this.
    12-22-2012 05:03 PM
  11. tobiasp's Avatar
    had the same problem on my lumia 920, though i pressed the volume rocker the sound didn't change. I just restarted my phone and it worked again but it's happened a few times and it's a really annoying bug
    12-28-2012 03:06 PM
  12. dev3loper's Avatar
    No solution, just another verification, I get the same think, very annoying.

    I can play a normal song, change the volume all is ok.

    If I play a podcast the volume cannot be adjusted, I can go and play a song, adjust the volume then return to the podcast and the newly adjusted volume is used, but cannot changes volume when a podcast is playing.

    Nokia 920, Os version 8.0.10211.204, firmware number 1232.5951.1249.1017
    03-08-2013 07:26 AM
  13. ferazzz1985's Avatar
    I have yet to have this problem.
    03-08-2013 07:58 AM
  14. Ignotum666's Avatar
    Sometimes when I listen to music and after anyone call me I can't hear, I must restart the phone to fix it.
    03-08-2013 09:09 AM
  15. njnAbat's Avatar
    At times in my lumia 920 the volume doesnt change when i use the headphones.i have to reset the phone to make it work. But since i listen to music daily, this annoying bug is really bothering me.Does anybody know of a permanent solution or any upcoming update which will be fixing this.
    05-08-2013 04:19 AM
  16. anon(5383410)'s Avatar
    My issue is similar to the poster above me. My headset volume will randomly drop all the way to zero and not be able to increase above one. Restarting SEVERAL times is the only way to fix my issue and it's extremely annoying. The last time it happened, my volume began increasing and decreasing on its own.

    If anyone has an issue similar to this and arrives here, please post about it on the microsoft and your phone manufacturer's support forums as well, regardless of how long it's been since the last post. They need to know that these issue still exist and that whatever patches they're releasing haven't fixed the problem
    05-10-2013 01:29 AM
  17. Ayush_WP's Avatar
    I have a 920, i often get a problem where the volume doesnt change for songs that i have downloaded via nokia music, but when i skip to the next song the volume effect takes place.

    eg: volume is as 30. Someone enters the room and i need to reduce the volume. i have to reduce to 15, then change the song.

    Restart fixes it. occurs in every 1-2 days. Annoying.
    05-10-2013 06:57 AM
  18. karthikeyanmeister's Avatar
    i ve got the same problem with my lumia 720...only on songs downloaded from nokia music...any update available???
    07-22-2013 09:25 AM
  19. Prabhjot Singh Chandhar's Avatar
    This bug arises only when we play the songs downloaded from Nokia Music but vanishes if we open the same songs from Nokia Music. So a temporary solution can be to open the songs from Nokia Music until Microsoft comes with a more permanent solution.
    santhankrish likes this.
    08-14-2013 12:31 AM
  20. Ayush_WP's Avatar
    Same here. Hopefull this is part of the "music + videos" fixes in gdr2 :(
    08-14-2013 12:59 AM
  21. Ayush_WP's Avatar
    Same here. Hopefully this is part of the "music + videos" fixes in gdr2 :(
    08-14-2013 12:59 AM
  22. santhankrish's Avatar
    This bug arises only when we play the songs downloaded from Nokia Music but vanishes if we open the same songs from Nokia Music. So a temporary solution can be to open the songs from Nokia Music until Microsoft comes with a more permanent solution.
    Thanks! This did work for me without restarting the phone! The issue is still there even after upgrading to GDR2!
    09-13-2013 05:53 AM
  23. Jeff Hubbard's Avatar
    This happens on my Lumia 1020 when listening to Podcasts or Music. Its happened a few times. I can't say for sure when it started because the phone is new and only in the last week I've started listening while working out. I've been powering off and back on to fix it.
    Last edited by Jeff Hubbard; 09-17-2013 at 03:37 PM.
    09-16-2013 10:38 AM
  24. Abid Hussain Hpt's Avatar
    Hi All,
    same case here, have a new 620 with the amber update installed and still the issue persist, wondering if i made a mistake by trusting MS and Nokia.
    since you have already faced this issue, how consistent is it in occurence? any particular set of actions that sets this bug in action, how many times have you had this issue, frequency???

    thanks in advance.
    10-05-2013 09:02 PM
  25. jonathanrn's Avatar
    I've been having this problem on my 920 for a while now. Only on podcasts. Its definitely the player. Its happening right now, actually. I have the volume up high and the podcast's volume is stuck low. The clicking noise as I am typing this reply (while the podcast is playing) is very loud and responds to me changing the volume. I've fixed this problem in the past by selecting another song and then selecting the podcast again. Unfortunately, my experience has been that the podcast remains stuck at the volume that was set when I continue the podcast. I'm hugely annoyed with this bug as I listen to lots of podcasts. This has never happened with the Podcasts! app by the way.
    10-23-2013 10:04 PM
27 12

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