I just got off the phone with a rep from AT&T regarding a lost order fiasco with the wireless charging plate I was supposed to receive from AT&T. I thought it interesting, however, that he mentioned to me that they received an email from corporate this morning saying that Nokia is no longer allowing them to even order certain colors of the Lumia 920 because they're so far backordered.
How messed up is that? The rep made it sound like only certain colors were affected (he couldn't remember exactly which ones), but this has to be something of a worst-case scenario for Nokia. I suppose it would be worse if their phones just didn't sell, but to tell someone coming into the store that they can't even get on a wait list for a shiny new phone that you have on display seems to me to be the ultimate failure of marketing and production. I'd shudder to think as a Nokia executive how many potential customer they're missing out on because of this - again, not because those people are impatient (to an extent), but because they have no other choice!
Glad I snagged my Lumia before people realized how awesome they are :wink:
How messed up is that? The rep made it sound like only certain colors were affected (he couldn't remember exactly which ones), but this has to be something of a worst-case scenario for Nokia. I suppose it would be worse if their phones just didn't sell, but to tell someone coming into the store that they can't even get on a wait list for a shiny new phone that you have on display seems to me to be the ultimate failure of marketing and production. I'd shudder to think as a Nokia executive how many potential customer they're missing out on because of this - again, not because those people are impatient (to an extent), but because they have no other choice!
Glad I snagged my Lumia before people realized how awesome they are :wink: