Agree 100%. Nokia/MS needed to hit a home run to break into the Apple/Samsung duopoly. Unfortunately (REALLY, because I love my 920, which could easily have been a really, really great phone), there are simply too many annoying / missing things on it to make it worth staying with this brand. I'll put up with it for the terms of my contract, since it is (mostly) functional, but then I'm afraid it's back to good ole Samsung. The amazing thing about it is, as you say, these are things that it seems to me could be easily fixed, or better yet, designed in from the beginning. The person that signed off on selling this phone 'as is' should be fired.
Note to Nokia / MS: I fully understand that you can't please everybody, and I also understand that it's probably impossible to create the perfect device, but if you are #3, and by a vast margin, 'good enough' just won't cut it. You really have to OUTPERFORM. Android and IOS just have too big of a lead, and you have insured that things will stay that way. ..