820 hardware issues

Chris Sandiford

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Jun 30, 2013
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I've had my 820 a few months now and two problems have cropped up within the space of a few days. I was wondering if anyone else had experienced the same.

Firstly, the lens and flash "block" has started to lift from the phone. When I run my finger over the Carl Zeiss side I can feel the sharp edge of the block protruding above the smooth recess of the case. When I press it down it goes but then gradually returns, as if the bonding is not secure enough.

Secondly, I'm getting intermittent sound from my speaker. If I put pressure at the bottom if the phone, I get sound but eventually it will go again. This seemed to coincide with using a new USB cable which seemed a little stiff to insert. Could the socket have pushed on the speaker? So currently I hear no calls, alerts.. Nada.

So.. Not happy. I'm getting a replacement on Monday but anyone else had problems like this?
 

th0mas96

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Dec 7, 2012
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I've had the same thing with the lens cover and had it replaced.. for now, I removed the back cover, put transparent tape over it and snapped the back cover over it, it doesn't affect pictures and it presses it right to the phone.
 

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