Originally Posted by
Paul Nicholas Never, I repeat never give your phone to a network to repair it. Take it to a nokia store or mail it to nokia. EE can invalidate your warranty from Nokia. I had a friend who sent a phone to EE to get it back in a worse state, took it to a nokia store and they said the seals that void the warranty have been teared, they also screwed the screws in the wrong way, they said it was a real cowboy job and they couldn't fix it because the warranty was void.
I totally agree with you, I bought my 920 from EE and after 3 weeks of use it started to go wrong, battery would suddenly drain, missing music tracks, messenger not working, EE refused to replace it so off it went to their repair centre to be fixed under warranty :(
OMG what a nightmare, it came back with all the same bugs plus the camera was broke :eek: so I sent it back again :( this time it took a month for them to fix it and all that time all I got was the run around from the repair centre, EE call centre blatantly lied to me about my 920, firstly telling me it was lost then found then lost again, then the shop would resolve the issue for me but when I got there all they did was phone the call centre who had no record of my previous calls :eek: or the fact that my 920 had gone in for repair :banghead: and couldn't help me, and the repair centre said nothing.
I finally got my 920 back and they allegedly replaced the battery, and housing :eek: it was spotless when it went in and updated the firmware again to the same one it had when I bought it, absolutely pointless.
Never again from a network.
Sent from the event horizon of a quantum singularity :D