1. jakja83's Avatar

    I have the wonderful Ativ S-phone and it works like a charm, but for reasons I can't understand it deletes the message inbox irregularly almost every week. It is a bit annoying as I receive information there that I would like to hang on to. When the phone is erased only messages stored on my SIM-card remain.

    I have looked through the different settings, but I am unable to find any that could alter this behaviour.

    Help is greatly appreciated!
    09-04-2013 03:19 AM
  2. nsa74's Avatar
    Have you tried looking into mail account sync settings? And change value for "download mail from" Default it's 7 days, you can increase that value and see what happens.
    jakja83 likes this.
    09-04-2013 03:27 AM
  3. jakja83's Avatar
    Not email, but regular old-fashioned text messages. All threads are erased suddenly and without apparent reason.
    09-04-2013 06:43 AM
  4. nsa74's Avatar
    That's strange. The only thing I can think of is text message backup. Try setting it on and off.
    jakja83 likes this.
    09-04-2013 07:17 AM
  5. jakja83's Avatar
    I'll try.
    09-04-2013 07:50 AM

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